Air India Express
Affordable, reliable short-haul flights connecting India with the Middle East and Southeast Asia
Company Overview
Air India Express is a leading Indian low-cost carrier focused on providing efficient, value-driven passenger services primarily between India and destinations in the Middle East and Southeast Asia. As a subsidiary of Air India, it plays a key role in regional connectivity and supports the group's broader international network. The airline remains a critical player in the budget travel segment on busy India-Gulf routes.
Leadership & Employees
Air India Express employs approximately 4,300 people globally.
Key Leadership:
- CEO: Aloke Singh
Employee Statistics:
- Total Employees: ~4,300 globally
- Pilots: ~600
- Flight Attendants: ~900
Equipment & Technology
Air India Express operates a modern single-type narrowbody fleet for streamlined passenger and cargo operations. The airline invests in advanced avionics and fleet management systems to maximize on-time performance and safety, and uses digital platforms for seamless check-in, inventory management, and maintenance tracking. Industry-leading maintenance partnerships and in-house engineering expertise support highly reliable operations. Future-focused technology investments include enhanced passenger apps, innovative inflight experiences, and sustainability upgrades in both operations and cabin design.
Fleet Composition:
Total Aircraft: 61
| Aircraft Type | Quantity |
|---|---|
| Boeing 737-800 | 1 |
| Boeing 737-8 MAX | 1 |
Average Fleet Age: 7.8 years
Warehouses & Logistics Hubs
Air India Express provides seamless ground handling, passenger baggage, and line maintenance support at key Indian and international airports. Advanced logistics capability ensures timely cargo and spare parts transfers, especially to and from Gulf destinations. The airline leverages hub operations at major Indian gateways to maximize operational efficiency and rapid turnaround. Partnerships with group companies and ground handlers ensure integrated supply chain solutions, while digital tracking enhances freight and baggage traceability.
Key Hub Locations:
| Location | Type | Facilities |
|---|---|---|
| Kochi (COK) | main | Main hub facilities |
| Trivandrum (TRV) | secondary | Secondary hub facilities |
| Calicut (CCJ) | secondary | Secondary hub facilities |
| Mumbai (BOM) | secondary | Secondary hub facilities |
| Delhi (DEL) | secondary | Secondary hub facilities |
| Chennai (MAA) | secondary | Secondary hub facilities |
Global Locations & Network
Air India Express maintains an extensive network covering 38 domestic and 17 international destinations, offering seamless connections between tier-2 Indian cities and the Gulf, Southeast Asia, and select other Asian markets. Its focus on high-density expatriate routes has established strong market dominance in the India-Middle East travel corridor. The airline's network strategy leverages shared operations and scheduling synergy with Air India, extending reach and increasing frequency. Digital alliance and virtual interline partnerships further expand accessibility and cross-market connectivity. Collaborative relationships with travel agencies and GSA partners strengthen distribution in strategic overseas markets. Consistent investment in route development and customer experience ensures ongoing growth and competitiveness in global point-to-point travel.
Financial Metrics & Stability
Air India Express has demonstrated steady revenue growth post-pandemic, driven by high passenger demand on India-Gulf routes and continued cost discipline. While the airline remains focused on profitability, increased fleet modernization supports efficiency gains and future margin improvement. Its strong position in the LCC segment and integration with the Air India group enhance its financial resilience and market leverage.
Key Financial Metrics:
| Metric | Value |
|---|---|
| Annual Revenue | $0.7 billion |
| Profit Margin | 1.1% |
| Net Profit | $8.0 million |
| Financial Year | 2024 |
Service Portfolio
Air India Express offers a wide suite of passenger services focused on affordability and convenience, featuring a single Economy Class cabin, value-add meal options, and attentive customer support. Integrated cargo solutions support general freight and priority courier services, catering to high-demand routes for Indian diaspora. The airline's maintenance support ensures fleet reliability and availability, while ground handling and logistics partnerships drive operational excellence. Joint initiatives with sister carriers provide enhanced travel solutions for aviation partners. Consistent investments in passenger experience, including digital engagement and tailored onboard offerings, reinforce Air India Express as a trusted regional aviation partner.
Our Services:
Economy Class
Passenger Service: Economy Class
General cargo transport
Cargo Service: General cargo transport
Priority baggage courier
Cargo Service: Priority baggage courier
E-commerce shipments
Cargo Service: E-commerce shipments
Line maintenance
Additional Service: Line maintenance
Ground handling
Additional Service: Ground handling
Group charter services
Additional Service: Group charter services
