Citilink
Connecting Indonesia and Asia with affordable, reliable, and efficient air travel
Company Overview
Citilink is an Indonesian low-cost airline headquartered in Jakarta and operates as a subsidiary of Garuda Indonesia. It offers city-to-city domestic and regional flights, focusing on efficiency and value for travelers. Citilink is known for its expansive domestic network and strong market presence in Indonesia.
Leadership & Employees
Citilink employs approximately 1,800 people globally.
Employee Statistics:
- Total Employees: ~1,800 globally
- Pilots: ~450
- Flight Attendants: ~1,200
Equipment & Technology
Citilink operates a modern, fuel-efficient fleet primarily composed of Airbus A320 family aircraft, supporting both passenger and cargo operations. The airline utilizes advanced aircraft maintenance systems to optimize fleet reliability and safety. It has integrated digital platforms for bookings, check-in, and operational logistics, enhancing passenger experience and operational throughput. Innovation initiatives include mobile app enhancements, investment in sustainability programs, and continuous upgrades to in-flight and ground service technology.
Fleet Composition:
Total Aircraft: 62
| Aircraft Type | Quantity |
|---|---|
| Airbus A320-200 | 1 |
| Airbus A320neo | 1 |
| ATR 72-600 | 1 |
Average Fleet Age: 7.5 years
Warehouses & Logistics Hubs
Citilink provides comprehensive logistics and ground support for its operations, including optimized cargo management and spare parts logistics for fleet reliability. Its main hubs are strategically located to facilitate quick turnaround and integrated supply chain solutions for domestic and regional aviation. The carrier applies innovative logistics technology to streamline baggage and cargo handling processes. Partnerships with airport authorities and logistics providers enhance its ability to deliver efficient ground support and hub operations across Indonesia.
Key Hub Locations:
| Location | Type | Facilities |
|---|---|---|
| Soekarno-Hatta International Airport (CGK) | main | Main hub facilities |
| Juanda International Airport (SUB) | main | Main hub facilities |
Global Locations & Network
Citilink operates a broad domestic flight network with limited but growing regional connectivity in Southeast Asia. Strategic coverage of key Indonesian cities and several international routes in Asia enables the airline to serve as a vital connector for business and leisure travelers. The airline leverages its status as a subsidiary of Garuda Indonesia to access wider aviation partnerships and shared operational resources. While primarily focused on domestic markets, Citilink is making measured expansions into international destinations. The airline's logistics and route planning aim to optimize asset utilization and supply chain connections for freight and passenger needs. Its agile network strategy provides competitive advantages in the dynamic Southeast Asian aviation marketplace.
Financial Metrics & Stability
Citilink maintains a strong presence in the Indonesian low-cost airline market, backed by the Garuda Indonesia Group. The airline has demonstrated increasing revenue trends in line with air travel demand recovery in Southeast Asia. Strategic cost management and operational efficiencies support Citilink in maintaining a financially resilient position. The carrier continues to focus on profitability and market share growth as part of its group strategy.
Key Financial Metrics:
| Metric | Value |
|---|---|
| Annual Revenue | $0.6 billion |
| Profit Margin | 4.7% |
| Net Profit | $27.0 million |
| Financial Year | 2024 |
Service Portfolio
Citilink delivers an integrated portfolio of airline services with a focus on reliability, comfort, and value. The carrier provides economy and business class services, streamlined cargo solutions for express logistics, and comprehensive ground handling support. Its maintenance operations ensure safety and minimize downtime, supporting seamless travel and logistics for partners and passengers. Digital and self-service features enhance convenience for travelers. The airline's service approach extends beyond passenger travel to include tailored solutions for aviation partners and supply chains.
Our Services:
Economy Class
Passenger Service: Economy Class
Business Class
Passenger Service: Business Class
Express cargo
Cargo Service: Express cargo
General cargo
Cargo Service: General cargo
Priority baggage service
Cargo Service: Priority baggage service
Maintenance
Additional Service: Maintenance
Ground handling
Additional Service: Ground handling
Aviation consulting
Additional Service: Aviation consulting
Products & Services
Core products and services offered by Citilink.
Economy Class
Passenger Service: Economy Class
Business Class
Passenger Service: Business Class
Cargo Solutions
Streamlined cargo solutions for express logistics
Ground Handling
Comprehensive ground handling support
Maintenance Operations
Ensures safety and minimizes downtime
Tools & Resources
Tools, portals, and resources for Citilink.
Latest News & Updates
Recent developments and updates for Citilink.
Air cargo enabled $157 billion in frontloaded trade and supported AI growth in 2025
The International Air Transport Association (IATA) today released a report showing air cargo's vital role in sustaining global trade and supporting economic growth in 2025 amid
U.S. air cargo market adjusts as sourcing shifts reshape trade flows
After several years of volatility, the United States air cargo industry is showing signs of stabilisation in 2026.
Tariff tensions drove a $157 billion air cargo surge in early 2025
Air cargo played a critical role in sustaining global trade and supporting economic growth in 2025 amid rising tariffs and shifting trade policies. During the first quarter of 2025, air cargo facilitated the frontloading of $157 billion worth of imports into the United States.
Buyers' Guides
Guides and reference material related to Citilink.
Data & Reports
Official statistics, research reports, and data tracking for Citilink.
IATA — Air Freight Statistics
Monthly and annual air cargo market statistics.
DOT BTS — Air Freight Data
Bureau of Transportation Statistics air cargo data.
FAA — Aviation Data & Statistics
Federal Aviation Administration official data.
World Bank — Air Transport Statistics
Global air freight volume and logistics performance.
Seabury Cargo — Market Outlook
Air cargo market trend reports.
Location & Maps
Find Citilink on popular mapping services.
For More Info
Third-party resources, government portals, ratings, and more.
Government & Resources
Financial & Investor Relations
Frequently Asked Questions
Common inquiries about operations and logistics at Citilink.
What is Citilink primarily known for regarding air freight?
Citilink is a leading global air cargo carrier specializing in time-sensitive shipments. They are particularly recognized for their reliability and extensive network, focusing on connecting businesses to key markets worldwide with efficient and secure delivery solutions. Their commitment to speed and service makes them a trusted partner for many businesses.
Does Citilink offer services specifically for exporting goods from [Country Name]?
Yes, Citilink has a robust export network and offers comprehensive services tailored to businesses shipping goods from [Country Name]. They can handle customs clearance, documentation, and secure transportation, ensuring your products reach their destination efficiently and complying with all relevant regulations. Our dedicated export team will manage every step of the process, providing you with peace of mind.
What are the typical transit times for shipments arriving via Citilink to North America?
Transit times for shipments arriving via Citilink to North America generally range from 1 to 3 days depending on the origin city and destination within North America. This rapid delivery time is a key benefit of utilizing air freight with Citilink, allowing you to meet tight deadlines and respond quickly to market demands. We provide real-time tracking to keep you informed throughout the entire journey.
