Garuda Indonesia
Indonesia’s premier full-service airline connecting Asia, Australia, and Europe with award-winning hospitality and safety.
Company Overview
Garuda Indonesia is the national flag carrier of Indonesia, headquartered at Soekarno–Hatta International Airport near Jakarta. It operates scheduled passenger and cargo flights across Asia, Australia, and Europe, holding a strong position as Indonesia’s second-largest airline. The airline is known for its high service standards and membership in the SkyTeam alliance.
Leadership & Employees
Garuda Indonesia employs approximately 5,000 people globally.
Key Leadership:
- CEO: Irfan Setiaputra
Employee Statistics:
- Total Employees: ~5,000 globally
- Pilots: ~800
- Flight Attendants: ~1,500
Equipment & Technology
Garuda Indonesia operates a modern fleet optimized for both passenger and cargo operations, featuring advanced avionics and efficient aircraft models to support route flexibility. The airline employs state-of-the-art technology systems for reservations, flight operations, and supply chain logistics, ensuring seamless coordination across its network. Its MRO division leverages industry-leading maintenance infrastructure supporting both Garuda and third-party aircraft. Innovations include ongoing digital transformation initiatives, investments in fuel efficiency, and enhancements to passenger and cargo experience through upgraded in-flight entertainment and seamless digital booking tools.
Fleet Composition:
Total Aircraft: 56
| Aircraft Type | Quantity |
|---|---|
| Boeing 777-300ER | 1 |
| Airbus A330-300 | 1 |
| Boeing 737-800 | 1 |
Average Fleet Age: 10.5 years
Warehouses & Logistics Hubs
Garuda Indonesia offers comprehensive cargo and supply chain solutions through dedicated ground facilities at major Indonesian airports. The company specializes in cargo management, optimizing the flow of goods and spare parts for both its own operations and third-party airline partners. Integrated hub operations at Soekarno–Hatta support robust ground handling and logistics capabilities, while ongoing investments in logistics technology improve real-time tracking and supply chain efficiency. Partnerships with leading logistics companies strengthen Garuda's ability to deliver seamless and reliable logistics solutions to aviation clients.
Key Hub Locations:
| Location | Type | Facilities |
|---|---|---|
| Jakarta (CGK) | main | Main hub facilities |
| Denpasar (DPS) | secondary | Secondary hub facilities |
| Makassar (UPG) | secondary | Secondary hub facilities |
Certifications & Compliance:
- • IOSA
- • ISO 9001
Global Locations & Network
Garuda Indonesia maintains a strong global network, connecting Indonesia to key destinations in Asia, Australia, and Europe. The airline leverages Jakarta’s Soekarno–Hatta International Airport as a major hub, strategically expanding connectivity to both established and emerging markets. As a member of the SkyTeam alliance, Garuda benefits from global partnerships, enabling access to hundreds of international destinations via codeshare agreements. Its focus on direct connectivity and cargo logistics excellence position the airline as a crucial link in Asia-Pacific and European supply chains. Ongoing network development emphasizes increased frequency and reliability, ensuring competitive advantages in servicing global aviation partners. Strong codeshare relationships and alliance membership strengthen Garuda’s presence in the international airline and logistics landscape.
Partners & Alliances:
SkyTeam
alliance
KLM
codeshare
Korean Air
codeshare
China Airlines
codeshare
Vietnam Airlines
codeshare
China Southern
codeshare
All Nippon Airways
codeshare
Malaysia Airlines
codeshare
Qatar Airways
codeshare
Etihad Airways
codeshare
Carrier Partners & Alliances
Garuda Indonesia maintains a strong global network, connecting Indonesia to key destinations in Asia, Australia, and Europe. The airline leverages Jakarta’s Soekarno–Hatta International Airport as a major hub, strategically expanding connectivity to both established and emerging markets. As a member of the SkyTeam alliance, Garuda benefits from global partnerships, enabling access to hundreds of international destinations via codeshare agreements. Its focus on direct connectivity and cargo logistics excellence position the airline as a crucial link in Asia-Pacific and European supply chains. Ongoing network development emphasizes increased frequency and reliability, ensuring competitive advantages in servicing global aviation partners. Strong codeshare relationships and alliance membership strengthen Garuda’s presence in the international airline and logistics landscape.
Strategic Partnerships:
| Partner | Type |
|---|---|
| SkyTeam | alliance |
| KLM | codeshare |
| Korean Air | codeshare |
| China Airlines | codeshare |
| Vietnam Airlines | codeshare |
| China Southern | codeshare |
| All Nippon Airways | codeshare |
| Malaysia Airlines | codeshare |
| Qatar Airways | codeshare |
| Etihad Airways | codeshare |
Financial Metrics & Stability
Garuda Indonesia has implemented restructuring and strategic initiatives to stabilize finances and strengthen its market position. Revenue has shown gradual recovery driven by increased travel demand and focus on cost efficiency. While the airline continues to adapt to competitive industry pressures, strategic investments and restructuring efforts are designed to support future profitability.
Key Financial Metrics:
| Metric | Value |
|---|---|
| Annual Revenue | $1.3 billion |
| Profit Margin | 3.3% |
| Net Profit | $43.0 million |
| Financial Year | 2024 |
Service Portfolio
Garuda Indonesia provides a full portfolio of air transport solutions, combining premium passenger services and robust cargo logistics. The airline features multiple cabin classes, exceptional in-flight service, and advanced booking options. Garuda’s logistics division supports cargo management, spare parts transportation, and ground handling for partner airlines. Additional services include a leading MRO business serving domestic and international clients. The company’s dedication to holistic, high-quality aviation solutions makes it a trusted partner for airlines and the broader aviation industry.
Our Services:
First Class
Passenger Service: First Class
Business Class
Passenger Service: Business Class
Economy Class
Passenger Service: Economy Class
General freight
Cargo Service: General freight
Express cargo
Cargo Service: Express cargo
Special cargo (pharma, valuables, perishables)
Cargo Service: Special cargo (pharma, valuables, perishables)
Maintenance repair and overhaul
Additional Service: Maintenance repair and overhaul
Ground handling
Additional Service: Ground handling
Training
Additional Service: Training
Aircraft charter services
Additional Service: Aircraft charter services
Products & Services
Core products and services offered by Garuda Indonesia.
First Class
Passenger Service: First Class
Cargo Logistics
Supports cargo management, spare parts transportation, and ground handling for partner airlines
MRO Services
Leading MRO business serving domestic and international clients
Passenger Services
Combines premium passenger services
Ground Handling
Ground handling for partner airlines
Tools & Resources
Tools, portals, and resources for Garuda Indonesia.
Latest News & Updates
Recent developments and updates for Garuda Indonesia.
PIA Seals Cargo Partnership With Garuda Indonesia to Expand ...
Pakistan International Airlines (PIA) has signed a new cargo partnership with Garuda Indonesia, aiming to improve air-freight options for Pakistani exporters and freight forwarders. The agreement expands global market access and offers competitive rates.
New PIA Cargo Agreement Expands Global Market Access
PIA signs a cargo partnership with Garuda Indonesia to expand airfreight routes, offer competitive rates, and support Pakistani exports from 2026 to 2027.
PIA inks cargo deal with Indonesia's Garuda
The Pakistan International Airlines has signed a cargo cooperation agreement with Indonesia's national carrier Garuda, a move aimed at providing Pakistani exporters smoother, uninterrupted access to international markets.
Buyers' Guides
Guides and reference material related to Garuda Indonesia.
Importing with Garuda Indonesia
Step-by-step guide to importing cargo using Garuda Indonesia.
Exporting with Garuda Indonesia
Key considerations when exporting through Garuda Indonesia.
Garuda Indonesia Compliance Checklist
Documentation and regulatory requirements.
Data & Reports
Official statistics, research reports, and data tracking for Garuda Indonesia.
IATA — Air Freight Statistics
Monthly and annual air cargo market statistics.
DOT BTS — Air Freight Data
Bureau of Transportation Statistics air cargo data.
FAA — Aviation Data & Statistics
Federal Aviation Administration official data.
World Bank — Air Transport Statistics
Global air freight volume and logistics performance.
Seabury Cargo — Market Outlook
Air cargo market trend reports.
Location & Maps
Find Garuda Indonesia on popular mapping services.
For More Info
Third-party resources, government portals, ratings, and more.
Government & Resources
Financial & Investor Relations
Frequently Asked Questions
Common inquiries about operations and logistics at Garuda Indonesia.
What documentation do I need to ship with Garuda Indonesia for international shipments?
Shipping with Garuda Indonesia requires a comprehensive set of documents, including an Air Waybill, Commercial Invoice, Packing List, and any necessary certificates like export licenses and phytosanitary certificates depending on the goods being transported. Our logistics team will guide you through the specific requirements based on your origin and destination to ensure a smooth and compliant shipment.
Garuda Indonesia offers dedicated export services – can you explain the process for shippers originating in Indonesia?
Yes, Garuda Indonesia provides specialized export services for shipments leaving Indonesia. This includes assistance with customs clearance, origin documentation preparation, and coordination with Indonesian authorities, streamlining the export process for our clients and ensuring timely departure from Indonesia.
What are the typical transit times for air freight shipments arriving in Europe using Garuda Indonesia?
Transit times for air freight shipments arriving in Europe via Garuda Indonesia can vary depending on the specific route and destination within Europe. Generally, shipments to Western Europe take 2-3 days, while shipments to Eastern Europe may require 3-4 days, but these times are estimates and subject to change due to weather or operational considerations.
