JAL

    Japan Airlines delivers seamless global connectivity and premium service for travelers and partners worldwide.

    Departures:800
    The Jal logo features a stylized white crane silhouette against a red background representing the companys brand identity
    A Japan Airlines Boeing 787 Dreamliner taxiing down the runway with visible jet engines and a modern livery

    Company Overview

    Japan Airlines (JAL) is a leading full-service carrier headquartered in Tokyo, operating a comprehensive network across Asia, North America, Europe, and Oceania. The airline is known for exceptional customer experience, modern fleet operations, and strong partnerships through the oneworld alliance.

    Sources:JAL Official Website

    Leadership & Employees

    JAL employs approximately 36,000 people globally.

    Key Leadership:

    • CEO: Yuji Akasaka

    Employee Statistics:

    • Total Employees: ~36,000 globally
    • Pilots: ~3,300
    • Flight Attendants: ~8,000

    Equipment & Technology

    JAL operates a modern fleet with widebody and narrowbody aircraft featuring advanced avionics and fuel-efficient engines, maximizing both cargo and passenger capacity. The airline invests in industry-leading safety systems, predictive maintenance technologies, and real-time supply chain management for enhanced operational reliability. Ongoing digital transformation includes inflight Wi-Fi, automation in logistics, and AI-supported customer service. JAL’s focus on innovation extends to sustainable aviation fuel usage, next-generation cabins, and seamless integration between passenger and cargo operations.

    JAL aircraft fleet showcase featuring various airplane models and aviation equipment used for cargo and passenger operations

    Fleet Composition:

    Total Aircraft: 207

    Aircraft TypeQuantity
    Boeing 777-300ER1
    Boeing 787-91
    Boeing 787-81
    Airbus A350-9001
    Airbus A350-10001
    Boeing 737-8001
    Airbus A321neo1
    Embraer E1901
    Embraer E1701
    Boeing 767-300F1

    Average Fleet Age: 10.5 years

    Warehouses & Logistics Hubs

    JAL delivers comprehensive logistics and supply chain solutions with a focus on cargo management excellence and efficient spare parts logistics. Strategically located hub operations at Tokyo Haneda and Narita support robust ground support capabilities and rapid cargo handling. The airline utilizes innovative logistics technology, including automated inventory tracking and real-time shipment visibility for aviation partners. Through partnerships and integrated solutions, JAL optimizes distribution, warehousing, and maintenance support across its global network.

    Key Hub Locations:

    LocationTypeFacilities
    Tokyo Haneda (HND)mainMain hub facilities
    Tokyo Narita (NRT)mainMain hub facilities
    Osaka Kansai (KIX)secondarySecondary hub facilities
    Nagoya Chubu (NGO)secondarySecondary hub facilities
    Los Angeles (LAX)focusFocus hub facilities
    London Heathrow (LHR)focusFocus hub facilities
    Bangkok Suvarnabhumi (BKK)focusFocus hub facilities
    Narita Cargo TerminalcargoCargo hub facilities

    Certifications & Compliance:

    • • IOSA
    • • ISO 9001
    • • ISO 14001

    Global Locations & Network

    JAL maintains a comprehensive global network, connecting major cities across Asia, the Americas, Europe, and Oceania. The airline’s route structure is strategically developed to maximize international market presence and meet diverse cargo and passenger needs. Partnerships with leading global airlines and logistics providers enhance network flexibility and supply chain resilience. Alliance membership with oneworld and a broad codeshare portfolio allow JAL to efficiently link hundreds of destinations worldwide. Through strong domestic operations and forward-thinking network planning, JAL delivers unmatched connectivity for travelers and aviation partners. The company continues to strengthen its position as a leading connector of global supply chains and travel routes.

    JAL worldwide flight routes map showing international destinations, hub airports, and global air cargo network connections

    Partners & Alliances:

    oneworld

    alliance

    American Airlines

    codeshare

    British Airways

    codeshare

    Finnair

    codeshare

    Qantas

    codeshare

    Cathay Pacific

    codeshare

    Malaysia Airlines

    codeshare

    Iberia

    codeshare

    LATAM

    codeshare

    Alaska Airlines

    codeshare

    American Airlines

    joint_venture

    British Airways

    joint_venture

    Finnair

    joint_venture

    Carrier Partners & Alliances

    JAL maintains a comprehensive global network, connecting major cities across Asia, the Americas, Europe, and Oceania. The airline’s route structure is strategically developed to maximize international market presence and meet diverse cargo and passenger needs. Partnerships with leading global airlines and logistics providers enhance network flexibility and supply chain resilience. Alliance membership with oneworld and a broad codeshare portfolio allow JAL to efficiently link hundreds of destinations worldwide. Through strong domestic operations and forward-thinking network planning, JAL delivers unmatched connectivity for travelers and aviation partners. The company continues to strengthen its position as a leading connector of global supply chains and travel routes.

    Strategic Partnerships:

    PartnerType
    oneworldalliance
    American Airlinescodeshare
    British Airwayscodeshare
    Finnaircodeshare
    Qantascodeshare
    Cathay Pacificcodeshare
    Malaysia Airlinescodeshare
    Iberiacodeshare
    LATAMcodeshare
    Alaska Airlinescodeshare
    American Airlinesjoint_venture
    British Airwaysjoint_venture
    Finnairjoint_venture

    Financial Metrics & Stability

    JAL has demonstrated robust financial performance, steadily increasing revenues and recovering profitability post-pandemic. The airline maintains a leading market position in Japan and the Asia-Pacific, supported by efficient operations and cost management. Revenue streams are diversified across passenger, cargo, and ancillary services, underpinning JAL’s financial resilience.

    Key Financial Metrics:

    MetricValue
    Annual Revenue$11.7 billion
    Profit Margin3.4%
    Net Profit$395.0 million
    Financial Year2024

    Credit Ratings:

    AgencyRatingOutlookLast Updated
    S&PBBB+stable1/1/2024

    Service Portfolio

    JAL’s service portfolio covers premium passenger services, advanced cargo logistics, maintenance and engineering, and comprehensive ground handling for aviation partners. The airline offers multi-class cabins and award-winning onboard experiences for passengers, along with seamless loyalty solutions via the JAL Mileage Bank. JAL Cargo provides end-to-end transportation, express delivery, and specialized solutions for time- and temperature-sensitive shipments. Maintenance and spare parts logistics support both JAL’s fleet and those of partner airlines with cutting-edge expertise. Through these integrated services, JAL delivers outstanding value to travelers, shippers, and aviation partners worldwide.

    Our Services:

    First Class

    Passenger Service: First Class

    Business Class

    Passenger Service: Business Class

    Premium Economy Class

    Passenger Service: Premium Economy Class

    Economy Class

    Passenger Service: Economy Class

    general cargo

    Cargo Service: general cargo

    express cargo

    Cargo Service: express cargo

    perishable and pharmaceutical solutions

    Cargo Service: perishable and pharmaceutical solutions

    live animal transport

    Cargo Service: live animal transport

    aircraft maintenance

    Additional Service: aircraft maintenance

    ground handling

    Additional Service: ground handling

    aviation training

    Additional Service: aviation training

    consulting

    Additional Service: consulting