Japan Airlines delivers seamless global connectivity and premium service for travelers and partners worldwide.
Japan Airlines (JAL) is a leading full-service carrier headquartered in Tokyo, operating a comprehensive network across Asia, North America, Europe, and Oceania. The airline is known for exceptional customer experience, modern fleet operations, and strong partnerships through the oneworld alliance.
JAL employs approximately 36,000 people globally.
JAL operates a modern fleet with widebody and narrowbody aircraft featuring advanced avionics and fuel-efficient engines, maximizing both cargo and passenger capacity. The airline invests in industry-leading safety systems, predictive maintenance technologies, and real-time supply chain management for enhanced operational reliability. Ongoing digital transformation includes inflight Wi-Fi, automation in logistics, and AI-supported customer service. JAL’s focus on innovation extends to sustainable aviation fuel usage, next-generation cabins, and seamless integration between passenger and cargo operations.
Total Aircraft: 207
Aircraft Type | Quantity |
---|---|
Boeing 777-300ER | 1 |
Boeing 787-9 | 1 |
Boeing 787-8 | 1 |
Airbus A350-900 | 1 |
Airbus A350-1000 | 1 |
Boeing 737-800 | 1 |
Airbus A321neo | 1 |
Embraer E190 | 1 |
Embraer E170 | 1 |
Boeing 767-300F | 1 |
Average Fleet Age: 10.5 years
JAL delivers comprehensive logistics and supply chain solutions with a focus on cargo management excellence and efficient spare parts logistics. Strategically located hub operations at Tokyo Haneda and Narita support robust ground support capabilities and rapid cargo handling. The airline utilizes innovative logistics technology, including automated inventory tracking and real-time shipment visibility for aviation partners. Through partnerships and integrated solutions, JAL optimizes distribution, warehousing, and maintenance support across its global network.
Location | Type | Facilities |
---|---|---|
Tokyo Haneda (HND) | main | Main hub facilities |
Tokyo Narita (NRT) | main | Main hub facilities |
Osaka Kansai (KIX) | secondary | Secondary hub facilities |
Nagoya Chubu (NGO) | secondary | Secondary hub facilities |
Los Angeles (LAX) | focus | Focus hub facilities |
London Heathrow (LHR) | focus | Focus hub facilities |
Bangkok Suvarnabhumi (BKK) | focus | Focus hub facilities |
Narita Cargo Terminal | cargo | Cargo hub facilities |
JAL maintains a comprehensive global network, connecting major cities across Asia, the Americas, Europe, and Oceania. The airline’s route structure is strategically developed to maximize international market presence and meet diverse cargo and passenger needs. Partnerships with leading global airlines and logistics providers enhance network flexibility and supply chain resilience. Alliance membership with oneworld and a broad codeshare portfolio allow JAL to efficiently link hundreds of destinations worldwide. Through strong domestic operations and forward-thinking network planning, JAL delivers unmatched connectivity for travelers and aviation partners. The company continues to strengthen its position as a leading connector of global supply chains and travel routes.
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JAL maintains a comprehensive global network, connecting major cities across Asia, the Americas, Europe, and Oceania. The airline’s route structure is strategically developed to maximize international market presence and meet diverse cargo and passenger needs. Partnerships with leading global airlines and logistics providers enhance network flexibility and supply chain resilience. Alliance membership with oneworld and a broad codeshare portfolio allow JAL to efficiently link hundreds of destinations worldwide. Through strong domestic operations and forward-thinking network planning, JAL delivers unmatched connectivity for travelers and aviation partners. The company continues to strengthen its position as a leading connector of global supply chains and travel routes.
Partner | Type |
---|---|
oneworld | alliance |
American Airlines | codeshare |
British Airways | codeshare |
Finnair | codeshare |
Qantas | codeshare |
Cathay Pacific | codeshare |
Malaysia Airlines | codeshare |
Iberia | codeshare |
LATAM | codeshare |
Alaska Airlines | codeshare |
American Airlines | joint_venture |
British Airways | joint_venture |
Finnair | joint_venture |
JAL has demonstrated robust financial performance, steadily increasing revenues and recovering profitability post-pandemic. The airline maintains a leading market position in Japan and the Asia-Pacific, supported by efficient operations and cost management. Revenue streams are diversified across passenger, cargo, and ancillary services, underpinning JAL’s financial resilience.
Metric | Value |
---|---|
Annual Revenue | $11.7 billion |
Profit Margin | 3.4% |
Net Profit | $395.0 million |
Financial Year | 2024 |
Agency | Rating | Outlook | Last Updated |
---|---|---|---|
S&P | BBB+ | stable | 1/1/2024 |
JAL’s service portfolio covers premium passenger services, advanced cargo logistics, maintenance and engineering, and comprehensive ground handling for aviation partners. The airline offers multi-class cabins and award-winning onboard experiences for passengers, along with seamless loyalty solutions via the JAL Mileage Bank. JAL Cargo provides end-to-end transportation, express delivery, and specialized solutions for time- and temperature-sensitive shipments. Maintenance and spare parts logistics support both JAL’s fleet and those of partner airlines with cutting-edge expertise. Through these integrated services, JAL delivers outstanding value to travelers, shippers, and aviation partners worldwide.
Passenger Service: First Class
Passenger Service: Business Class
Passenger Service: Premium Economy Class
Passenger Service: Economy Class
Cargo Service: general cargo
Cargo Service: express cargo
Cargo Service: perishable and pharmaceutical solutions
Cargo Service: live animal transport
Additional Service: aircraft maintenance
Additional Service: ground handling
Additional Service: aviation training
Additional Service: consulting