Jetstar
Low fares, extensive network—Jetstar delivers affordable travel across Australasia and Asia.
Company Overview
Jetstar is an Australian low-cost airline based in Melbourne, operating extensive domestic and international routes as a subsidiary of Qantas. It offers competitive, budget-friendly air travel across Australia, New Zealand, and Asia. Jetstar is a leader in the low-cost carrier market and continues to expand its reach with new destinations.
Leadership & Employees
Jetstar employs approximately 7,000 people globally.
Key Leadership:
- CEO: Stephanie Tully
Employee Statistics:
- Total Employees: ~7,000 globally
- Pilots: ~1,100
- Flight Attendants: ~2,500
Equipment & Technology
Jetstar operates a highly modern fleet consisting primarily of Airbus A320 family aircraft and Boeing 787 Dreamliners, providing efficient service for both domestic and international routes. The airline invests in advanced maintenance systems and digital operations platforms to maximize reliability and logistics coordination. Future fleet upgrades focus on sustainability with next-generation aircraft and fuel efficiency improvements. Industry-leading customer service and reservation technology continue to drive operational performance and partnership integration.
Fleet Composition:
Total Aircraft: 75
| Aircraft Type | Quantity |
|---|---|
| Boeing 787-8 | 1 |
| Airbus A320-200 | 1 |
| Airbus A321neo | 1 |
Average Fleet Age: 10.7 years
Warehouses & Logistics Hubs
Jetstar provides integrated logistics and supply chain solutions to support aviation partners and its own operations, utilizing state-of-the-art cargo handling and ground support at major hubs. Spare parts and maintenance logistics are managed through strategic facilities, ensuring safety and efficiency. Innovative tracking and digital systems contribute to fast and accurate cargo management. Key partnerships with Qantas and ground handlers improve reliability and operational performance across Jetstar's network.
Key Hub Locations:
| Location | Type | Facilities |
|---|---|---|
| Melbourne (MEL) | main | Main hub facilities |
| Sydney (SYD) | main | Main hub facilities |
| Gold Coast (OOL) | main | Main hub facilities |
| Brisbane (BNE) | secondary | Secondary hub facilities |
| Perth (PER) | secondary | Secondary hub facilities |
| Cairns (CNS) | secondary | Secondary hub facilities |
| Auckland (AKL) | focus | Focus hub facilities |
| Tokyo Narita (NRT) | focus | Focus hub facilities |
| Singapore Changi (SIN) | focus | Focus hub facilities |
Global Locations & Network
Jetstar has built a robust and expanding flight network across Australia, New Zealand, Southeast Asia, and Japan, offering both domestic and international service to key markets. The airline is a critical connector between Asia-Pacific destinations, with a strong brand presence and partnerships enhancing route coverage. Recent expansions include new direct flights to the Philippines and reinstatement of routes between Australia and New Zealand. Strategic codeshare agreements, such as with IndiGo, allow seamless travel for customers beyond Jetstar's standalone routes. Jetstar leverages Qantas Group synergies for network optimization, reliability, and access. Its competitive low-cost model and technology-driven operations distinguish it from other carriers in the region.
Partners & Alliances:
Qantas
codeshare
Japan Airlines
codeshare
American Airlines
codeshare
IndiGo
codeshare
Carrier Partners & Alliances
Jetstar has built a robust and expanding flight network across Australia, New Zealand, Southeast Asia, and Japan, offering both domestic and international service to key markets. The airline is a critical connector between Asia-Pacific destinations, with a strong brand presence and partnerships enhancing route coverage. Recent expansions include new direct flights to the Philippines and reinstatement of routes between Australia and New Zealand. Strategic codeshare agreements, such as with IndiGo, allow seamless travel for customers beyond Jetstar's standalone routes. Jetstar leverages Qantas Group synergies for network optimization, reliability, and access. Its competitive low-cost model and technology-driven operations distinguish it from other carriers in the region.
Strategic Partnerships:
| Partner | Type |
|---|---|
| Qantas | codeshare |
| Japan Airlines | codeshare |
| American Airlines | codeshare |
| IndiGo | codeshare |
Financial Metrics & Stability
Jetstar’s financial performance reflects steady revenue growth and consistency as a major player in the low-cost sector, backed by the Qantas Group. Profitability benefits from continual network expansion and operational efficiency. Jetstar's position is supported by a strong parent company and a diversified revenue base across key Asia-Pacific markets.
Key Financial Metrics:
| Metric | Value |
|---|---|
| Annual Revenue | $4.2 billion |
| Profit Margin | 5% |
| Net Profit | $210.0 million |
| Financial Year | 2024 |
Service Portfolio
Jetstar offers a comprehensive range of services including budget-friendly passenger flights, advanced digital self-service solutions, and streamlined ground operations. Logistics for airlines and partners focus on spare parts, handling, and support, backed by Jetstar’s integration with Qantas systems. The airline provides both Economy and Business Class on select long-haul routes, with flexible fare bundles for diverse customer preferences. Jetstar also delivers group booking solutions and frequent flyer partnerships. These integrated offerings support the broader aviation ecosystem and enhance travel flexibility and value for partners and passengers alike.
Our Services:
Economy
Passenger Service: Economy
Business Class
Passenger Service: Business Class
Maintenance support
Additional Service: Maintenance support
Group bookings
Additional Service: Group bookings
Training services
Additional Service: Training services
