KLM
Connecting the world with innovative, sustainable air travel and logistics solutions.
Company Overview
KLM Royal Dutch Airlines is the flag carrier of the Netherlands, known for its extensive passenger and cargo operations across Europe, the Americas, Asia, and beyond. As a founding member of the SkyTeam alliance, KLM is recognized for its integrated service offerings, strong global connects, and innovative approach to customer and partner solutions.
Leadership & Employees
KLM employs approximately 38,000 people globally.
Key Leadership:
- CEO: Marjan Rintel
Employee Statistics:
- Total Employees: ~38,000 globally
- Pilots: ~3,000
- Flight Attendants: ~8,000
Equipment & Technology
KLM operates a modern, mixed fleet that includes widebody and narrowbody aircraft, supporting both passenger and cargo operations worldwide. The airline leverages advanced IT systems for seamless flight operations, real-time logistics management, and customer engagement, including onboard WiFi and cutting-edge inflight entertainment systems. KLM is an industry leader in aircraft maintenance and innovation, partnering with leading manufacturers for safety, reliability, and reduced downtime. Forward-looking investments in green technology, digitalization, and predictive analytics enhance both operational efficiency and customer satisfaction.
Fleet Composition:
Total Aircraft: 110
| Aircraft Type | Quantity |
|---|---|
| Boeing 787-9 | 1 |
| Boeing 787-10 | 1 |
| Boeing 777-200ER | 1 |
| Boeing 777-300ER | 1 |
| Airbus A330-200 | 1 |
| Airbus A330-300 | 1 |
| Boeing 737-700 | 1 |
| Boeing 737-800 | 1 |
| Boeing 737-900 | 1 |
| Embraer E175 | 1 |
| Embraer E190 | 1 |
| Embraer E195-E2 | 1 |
Average Fleet Age: 11.5 years
Warehouses & Logistics Hubs
KLM offers comprehensive logistics and supply chain services from its main hub in Amsterdam, providing excellence in cargo management and distribution of spare parts for aviation partners. The airline operates modern warehousing and cargo handling facilities with advanced tracking, controlled environments, and integrated customs solutions. Spare parts logistics and maintenance support ensure high fleet reliability for KLM and partner airlines, backed by innovative digital supply chain platforms. Ground support operations, intermodal transport links, and strategic partnerships make KLM a leader in integrated aviation logistics.
Key Hub Locations:
| Location | Type | Facilities |
|---|---|---|
| Amsterdam Schiphol (AMS) | main | Main hub facilities |
| Amsterdam Schiphol Cargo | cargo | Cargo hub facilities |
Certifications & Compliance:
- • IOSA
- • ISO 9001
- • ISO 14001
Global Locations & Network
KLM operates a comprehensive global network, connecting over 170 destinations across six continents, serving both passengers and cargo clients. As a key SkyTeam member, KLM leverages strategic joint ventures and codeshare agreements to expand its reach and offer seamless connections through partner hubs. The airline’s primary hub at Schiphol is renowned for its efficiency, facilitating rapid transfers and integrated cargo operations. With strong market presence in Europe, North America, Africa, and Asia, KLM is a preferred partner for global supply chain connectivity. International logistics capabilities are bolstered by partnerships with other airlines and major logistics providers. KLM continues to drive network strategy focused on data-driven route optimization and sustainability leadership in the sector.
Partners & Alliances:
SkyTeam
alliance
Air France
codeshare
Delta Air Lines
codeshare
Kenya Airways
codeshare
China Airlines
codeshare
Korean Air
codeshare
Aeromexico
codeshare
China Eastern
codeshare
Garuda Indonesia
codeshare
Vietnam Airlines
codeshare
ITA Airways
codeshare
WestJet
codeshare
Jet Airways
codeshare
Transavia
codeshare
Malaysia Airlines
codeshare
Delta Air Lines
joint_venture
Air France
joint_venture
Virgin Atlantic
joint_venture
Air France-KLM Cargo
interline
Martinair
interline
Carrier Partners & Alliances
KLM operates a comprehensive global network, connecting over 170 destinations across six continents, serving both passengers and cargo clients. As a key SkyTeam member, KLM leverages strategic joint ventures and codeshare agreements to expand its reach and offer seamless connections through partner hubs. The airline’s primary hub at Schiphol is renowned for its efficiency, facilitating rapid transfers and integrated cargo operations. With strong market presence in Europe, North America, Africa, and Asia, KLM is a preferred partner for global supply chain connectivity. International logistics capabilities are bolstered by partnerships with other airlines and major logistics providers. KLM continues to drive network strategy focused on data-driven route optimization and sustainability leadership in the sector.
Strategic Partnerships:
| Partner | Type |
|---|---|
| SkyTeam | alliance |
| Air France | codeshare |
| Delta Air Lines | codeshare |
| Kenya Airways | codeshare |
| China Airlines | codeshare |
| Korean Air | codeshare |
| Aeromexico | codeshare |
| China Eastern | codeshare |
| Garuda Indonesia | codeshare |
| Vietnam Airlines | codeshare |
| ITA Airways | codeshare |
| WestJet | codeshare |
| Jet Airways | codeshare |
| Transavia | codeshare |
| Malaysia Airlines | codeshare |
| Delta Air Lines | joint_venture |
| Air France | joint_venture |
| Virgin Atlantic | joint_venture |
| Air France-KLM Cargo | interline |
| Martinair | interline |
Financial Metrics & Stability
KLM demonstrates solid financial performance, maintaining strong revenue growth and stable profitability within the highly competitive aviation industry. The company continues to invest in fleet modernization, digital transformation, and network expansion, reinforcing its leading market position. Supported by membership in the Air France-KLM Group and global alliance partnerships, KLM remains financially resilient and well-positioned for long-term success.
Key Financial Metrics:
| Metric | Value |
|---|---|
| Annual Revenue | $11.7 billion |
| Profit Margin | 6.8% |
| Net Profit | $800.0 million |
| Financial Year | 2024 |
Credit Ratings:
| Agency | Rating | Outlook | Last Updated |
|---|---|---|---|
| S&P | BBB- | stable | 1/1/2024 |
Service Portfolio
KLM provides a comprehensive range of services, including world-class passenger transport with multiple cabin classes and extensive onboard amenities. Its dedicated cargo division delivers tailored solutions, supporting time-critical, pharmaceutical, and fresh logistics needs globally. Integrated services such as aircraft maintenance, engine support, and spare parts logistics support both KLM and aviation partner fleets. The airline also offers ground handling, training, and consulting to enhance partner operations. KLM’s commitment to innovation and customer excellence ensures integrated solutions for airlines and aviation clients worldwide.
Our Services:
Economy Class
Passenger Service: Economy Class
Premium Comfort Class
Passenger Service: Premium Comfort Class
Business Class
Passenger Service: Business Class
Perishable cargo
Cargo Service: Perishable cargo
Pharmaceutical logistics
Cargo Service: Pharmaceutical logistics
High value and time-critical shipments
Cargo Service: High value and time-critical shipments
Express services
Cargo Service: Express services
Animal transport
Cargo Service: Animal transport
Aircraft maintenance
Additional Service: Aircraft maintenance
Crew training
Additional Service: Crew training
Ground handling
Additional Service: Ground handling
Spare parts logistics
Additional Service: Spare parts logistics
Consulting services
Additional Service: Consulting services
