United Airlines
Connecting the world with an innovative, global network and seamless travel experience.
Company Overview
United Airlines is a leading U.S. carrier with a comprehensive global network and major hubs across the United States. The airline serves over 300 destinations worldwide and is known for its innovative technology and premium passenger and cargo services. United maintains a strong position among the world's top airlines for both passenger and cargo operations.
Leadership & Employees
United Airlines employs approximately 100,000 people globally.
Key Leadership:
- CEO: Scott Kirby
- CFO: Gerard Laderman
- COO: Toby Enqvist
Employee Statistics:
- Total Employees: ~100,000 globally
- Pilots: ~14,000
- Flight Attendants: ~25,000
Equipment & Technology
United Airlines operates one of the largest and most modern fleets in the world, with significant investment in widebody and next-generation narrowbody aircraft for both passenger and cargo service. The airline leverages advanced digital platforms, including an award-winning mobile app, to optimize passenger experience, fleet scheduling, and real-time logistics. State-of-the-art maintenance infrastructure supports seamless, reliable operations, while United leads industry initiatives with predictive analytics, digital tracking, and automation in maintenance and supply chain management. With a focus on sustainability, United is introducing SAF (Sustainable Aviation Fuel) at scale and pioneering fleet modernization to reduce carbon emissions and improve fuel efficiency.
Fleet Composition:
Total Aircraft: 950
| Aircraft Type | Quantity |
|---|---|
| Boeing 777-200ER | 1 |
| Boeing 777-300ER | 1 |
| Boeing 787-8 | 1 |
| Boeing 787-9 | 1 |
| Boeing 787-10 | 1 |
| Boeing 767-300ER | 1 |
| Boeing 767-400ER | 1 |
| Boeing 737-700 | 1 |
| Boeing 737-800 | 1 |
| Boeing 737-900 | 1 |
| Boeing 737 MAX 8 | 1 |
| Boeing 737 MAX 9 | 1 |
| Airbus A319 | 1 |
| Airbus A320 | 1 |
| Embraer 175 | 1 |
| Bombardier CRJ700 | 1 |
Average Fleet Age: 16 years
Warehouses & Logistics Hubs
United Cargo provides industry-leading cargo management and integrated logistics solutions, including robust handling of general and specialized freight, pharmaceuticals, and aerospace components. The airline leverages major hubs for spare parts distribution, cross-dock operations, and ground support to enable rapid connection and cargo turnaround. United's ground logistics solutions integrate cutting-edge digital platforms for real-time tracking and inventory management, providing a seamless connection between air and ground operations. Strategic partnerships and third-party logistics integrations extend United's reach and provide customized supply chain solutions for aviation and aerospace partners.
Key Hub Locations:
| Location | Type | Facilities |
|---|---|---|
| Chicago O'Hare (ORD) | main | Main hub facilities |
| Newark Liberty (EWR) | main | Main hub facilities |
| Denver (DEN) | main | Main hub facilities |
| Houston Intercontinental (IAH) | main | Main hub facilities |
| San Francisco (SFO) | main | Main hub facilities |
| Washington Dulles (IAD) | main | Main hub facilities |
| Los Angeles (LAX) | main | Main hub facilities |
Certifications & Compliance:
- • IOSA
- • FAA Part 121
Global Locations & Network
United Airlines serves a comprehensive global network reaching six continents, providing strategic connectivity to over 300 destinations. The airline's major U.S. hubs act as gateways to the Americas, Europe, Asia, Africa, and Oceania, facilitating vital cargo and supply chain routes for partners worldwide. United's business model leverages both strong origin/destination and connecting traffic, making it a backbone for international logistics and aviation partnerships. As a founding member of Star Alliance, United collaborates closely with global carriers, expanding reach and offering seamless interline and codeshare solutions. The airline continues to invest in next-generation fleet and digital infrastructure to optimize its global supply chain role. Continuous route expansion and strategic partnerships further solidify United’s position as one of the largest and most influential aviation networks worldwide.
Partners & Alliances:
Star Alliance
alliance
Air Canada
codeshare
Lufthansa
codeshare
ANA
codeshare
Swiss
codeshare
Turkish Airlines
codeshare
Air India
codeshare
Aegean Airlines
codeshare
Austrian Airlines
codeshare
EVA Air
codeshare
Copa Airlines
codeshare
Brussels Airlines
codeshare
Singapore Airlines
codeshare
TAP Air Portugal
codeshare
Lufthansa
joint_venture
ANA
joint_venture
Air Canada
joint_venture
Carrier Partners & Alliances
United Airlines serves a comprehensive global network reaching six continents, providing strategic connectivity to over 300 destinations. The airline's major U.S. hubs act as gateways to the Americas, Europe, Asia, Africa, and Oceania, facilitating vital cargo and supply chain routes for partners worldwide. United's business model leverages both strong origin/destination and connecting traffic, making it a backbone for international logistics and aviation partnerships. As a founding member of Star Alliance, United collaborates closely with global carriers, expanding reach and offering seamless interline and codeshare solutions. The airline continues to invest in next-generation fleet and digital infrastructure to optimize its global supply chain role. Continuous route expansion and strategic partnerships further solidify United’s position as one of the largest and most influential aviation networks worldwide.
Strategic Partnerships:
| Partner | Type |
|---|---|
| Star Alliance | alliance |
| Air Canada | codeshare |
| Lufthansa | codeshare |
| ANA | codeshare |
| Swiss | codeshare |
| Turkish Airlines | codeshare |
| Air India | codeshare |
| Aegean Airlines | codeshare |
| Austrian Airlines | codeshare |
| EVA Air | codeshare |
| Copa Airlines | codeshare |
| Brussels Airlines | codeshare |
| Singapore Airlines | codeshare |
| TAP Air Portugal | codeshare |
| Lufthansa | joint_venture |
| ANA | joint_venture |
| Air Canada | joint_venture |
Financial Metrics & Stability
United Airlines demonstrated continued revenue growth and improved profitability reflecting strong demand, operational recovery, and strategic management through 2024. The airline holds a leading market position in both passenger and cargo segments, with strong liquidity and investments in modern fleet and technology. United maintains a competitive advantage through scale, innovation, and network breadth, supporting robust long-term financial health.
Key Financial Metrics:
| Metric | Value |
|---|---|
| Annual Revenue | $54.0 billion |
| Profit Margin | 5.9% |
| Net Profit | $3200.0 million |
| Financial Year | 2024 |
Credit Ratings:
| Agency | Rating | Outlook | Last Updated |
|---|---|---|---|
| Moody's | Ba3 | stable | 1/1/2024 |
Service Portfolio
United Airlines offers a comprehensive service portfolio including an extensive range of passenger travel classes and consistently reliable cargo services. Passengers benefit from multiple premium and economy cabins, award-winning inflight amenities, and global lounge access. United Cargo services cover a breadth of logistics solutions such as temperature-sensitive shipments, pharmaceuticals, and expedited critical freight. United also provides maintenance, repair, overhaul (MRO) services, and support for aviation partners through integrated supply chain and digital logistics innovation. The company's ground handling, crew training, and third-party consulting services further support the aviation ecosystem with safety, operational expertise, and continuous improvement.
Our Services:
Polaris Business Class
Passenger Service: Polaris Business Class
Premium Plus
Passenger Service: Premium Plus
Economy Plus
Passenger Service: Economy Plus
Economy
Passenger Service: Economy
General Cargo
Cargo Service: General Cargo
Pharmaceuticals
Cargo Service: Pharmaceuticals
Perishable Goods
Cargo Service: Perishable Goods
Express/Critical Shipments
Cargo Service: Express/Critical Shipments
Maintenance
Additional Service: Maintenance
Repair
Additional Service: Repair
Training
Additional Service: Training
Consulting
Additional Service: Consulting
