Ace Hardware

    Hardware cooperative serving 5,100+ stores with comprehensive vendor support and distribution network

    Headquarters:Oak Brook, IL
    Ace Hardware logo featuring the companys distinctive red and white color scheme with the bold black name
    9.5BLatest US Revenue
    9.5BLatest Worldwide Revenue
    5177Number of US Stores
    Retail Support Centers
    Retail Support Centers 15+ distribution centers across the US providing efficient product flow from vendors to 5,100+ retail locations with advanced automation and logistics capabilities
    Direct Store Delivery Comprehensive delivery network supporting both wholesale distribution to stores and direct-to-consumer shipping with same-day and next-day options available
    Direct Store Delivery
    Cross-Dock Operations 7 consolidation centers enabling efficient product movement and reduced handling costs while maintaining high service levels to retail partners
    Cross-Dock Operations

    Ace Hardware Vendor Requirements Insurance & Legal Requirements

    Ace Hardware policies and guidelines
    Comprehensive vendor policies covering insurance, EDI compliance, and performance standards for all suppliers
    Insurance & Legal Requirements

    Minimum liability insurance coverage as specified in vendor agreement

    Signed vendor indemnification agreement required

    Product liability and quality assurance compliance

    EDI & Data Exchange

    EDI capability required for purchase orders and invoices

    12-hour acknowledgment requirement for all purchase orders

    Electronic funds transfer (EFT) mandatory for payments

    Performance Standards

    100% complete shipments by requested ship date

    3-day vendor processing requirement

    Advanced Ship Notice (ASN) required prior to delivery

    Vendor Application Process

    Complete Ace Hardware's vendor application through RangeMe platform and provide all required business documentation and product information

    Vendor Application Process

    Complete Ace Hardware's vendor application through RangeMe platform and provide all required business documentation and product information

    Product Evaluation

    Submit products for Ace Hardware's merchandising team review and meet quality, safety, and market requirements for approval

    System Integration Setup

    Establish EDI connections, complete insurance requirements, and configure electronic funds transfer for seamless operations

    Launch & Operations

    Begin product distribution to Ace Hardware stores and maintain performance standards for continued partnership success

    Performance Monitoring

    Track key metrics including fill rates, on-time delivery, and compliance scores through Ace Hardware's vendor portal to maintain preferred supplier status

    Performance Monitoring

    Compliance Monitoring

    Successful Ace Hardware vendors focus on inventory management, EDI compliance, and maintaining strong relationships with retail support center teams

    Compliance Monitoring

    Integrations

    Retail Support Centers

    15+ distribution centers with advanced automation technology supporting efficient product flow to 5,100+ retail locations

    EDI Integration

    Electronic data interchange system for purchase orders, invoices, and advanced ship notices with 12-hour acknowledgment requirements

    Epicor Eagle System

    Point-of-sale integration connecting vendor products to Ace Hardware's retail network with real-time inventory and sales data

    Resources

    Access comprehensive resources and tools

    Portals

    Vendor Portal

    Access vendor account management, documentation, and performance metrics

    Visit Resource

    Business Accounts

    B2B customer portal for business customers and contractors

    Visit Resource

    Performance Dashboard

    Monitor fill rates, delivery performance, and compliance metrics

    Guides & Documentation

    Vendor Manual

    Comprehensive guide covering policies, procedures, and requirements

    EDI Implementation Guide

    Technical documentation for electronic data interchange setup

    FAQ Resources

    Frequently asked questions about vendor partnership requirements

    Regulatory

    FDA Compliance

    Food and Drug Administration regulations for applicable products

    Visit Resource

    CPSC Standards

    Consumer Product Safety Commission requirements for hardware products

    Visit Resource

    FTC Guidelines

    Federal Trade Commission business guidance and compliance requirements

    Visit Resource

    Audit & Certification

    SGS Certification

    Third-party product testing and certification services

    Visit Resource

    Intertek Testing

    Product quality and safety testing for retail certification

    Visit Resource

    UL Solutions

    Safety certification and testing for electrical and hardware products

    Visit Resource

    Vendor Tools & APIs

    EDI Integration

    Electronic data interchange for automated order processing

    Inventory Management

    Real-time inventory tracking and replenishment tools

    Vendor Configuration

    Account setup and system configuration tools

    Additional Support

    Support Portal

    Access additional support resources

    Contact Support

    UNIS Integration Support

    Get help with UNIS platform integration and channel connectivity.

    Contact UNIS Support

    Frequently Asked Questions for Ace Hardware Vendors

    Common questions about partnering with Ace Hardware and vendor requirements