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    Army and Air Force Exchange Service

    Military exchange serving 3.4M families worldwide through retail stores, online, and services

    Headquarters:Dallas, TX
    The Army Air Force Exchange Service logo features a stylized blue shield with a white star and the words Exchange Service in
    8.5BLatest US Revenue
    8.5BLatest Worldwide Revenue
    12000Number of US Stores
    Global Distribution Network
    Global Distribution Network AAFES operates multiple distribution centers across CONUS and OCONUS locations, including specialized facilities in Dallas, Newport News, Morrow, and overseas locations serving 30+ countries.
    Military Installation Delivery Direct delivery to Army, Air Force, and Space Force installations worldwide through established military postal systems, APO/FPO addresses, and base exchange networks.
    Military Installation Delivery
    Multi-Channel Operations Integrated fulfillment across retail stores, online marketplace ShopMyExchange.com, mobile exchanges, and unattended retail units providing 24/7 access to military communities.
    Multi-Channel Operations

    AAFES Vendor Compliance Policies Vendor Compliance Program

    Army and Air Force Exchange Service policies and guidelines
    Comprehensive vendor requirements for military exchange operations including EDI standards and compliance
    Vendor Compliance Program

    • Submit compliant shipments to avoid cost recovery charges

    • Follow detailed distribution center requirements

    • Maintain purchase order terms and conditions compliance

    Learn More
    EDI Integration Requirements

    • Implement X12 EDI standards for purchase orders and invoices

    • Connect through approved EDI providers and platforms

    • Maintain real-time transaction processing capabilities

    Import and Export Compliance

    • Provide health certificates for food products

    • Follow carton marking and labeling requirements

    • Comply with international shipping regulations and customs

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    Source List Application

    Complete official AAFES Source List Application through company officer and submit required business documentation for vendor qualification review.

    Source List Application

    Complete official AAFES Source List Application through company officer and submit required business documentation for vendor qualification review.

    RangeMe Product Submission

    Upload product information through RangeMe platform for retail stores and ShopMyExchange.com consideration by appropriate category buyers.

    EDI System Integration

    Establish EDI connectivity through approved providers for purchase orders, invoices, and shipment notices using X12 transaction standards.

    Distribution Center Setup

    Configure shipping protocols for AAFES distribution centers, implement compliance requirements, and establish logistics coordination procedures.

    Performance Monitoring

    Track compliance metrics, delivery performance, and cost recovery incidents through AAFES vendor reporting systems to maintain good standing and optimize operations.

    Performance Monitoring

    Audit Process 2

    Implement successful vendor strategies for serving military communities, including product selection, pricing strategies, and service quality standards for exchange operations.

    Audit Process 2

    Integrations

    AAFES Distribution Centers

    Multiple specialized distribution centers including Dallas SPDC, Newport News facilities, and overseas distribution points serving global military installations.

    EDI Transaction Processing

    X12 EDI integration supporting purchase orders (850), invoices (810), advance ship notices (856), and inventory management through approved EDI providers.

    Transportation Management

    Comprehensive logistics coordination through AAFES Transportation Management System covering CONUS and international routing to military installations.

    Resources

    Access comprehensive resources and tools

    Portals

    Doing Business Portal

    Main vendor resource hub

    Visit Resource

    RangeMe Supplier Platform

    Product submission portal

    Visit Resource

    Vendor Compliance Center

    Compliance monitoring tools

    Visit Resource

    Guides & Documentation

    Logistics Guidelines

    Shipping and routing requirements

    Visit Resource

    Services & Vending Guide

    Concession and service opportunities

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    Distribution Center Directory

    Facility codes and addresses

    Visit Resource

    Regulatory

    FDA Compliance

    Food and drug product regulations for military retail

    Visit Resource

    CPSC Standards

    Consumer product safety for military families

    Visit Resource

    DOD Regulations

    Defense-specific compliance requirements

    Audit & Certification

    Military Supplier Certification

    Defense contractor qualification programs

    Quality Assurance Standards

    Military exchange product standards

    Security Clearance Support

    Defense security compliance assistance

    Vendor Tools & APIs

    EDI Integration Tools

    X12 transaction processing systems

    OTM Cloud Platform

    Order and transportation management

    ServiceNow Portal

    Vendor support and ticketing system

    Additional Support

    Support Portal

    Access additional support resources

    Contact Support

    UNIS Integration Support

    Get help with UNIS platform integration and channel connectivity.

    Contact UNIS Support

    Frequently Asked Questions for AAFES Vendors

    Common questions about partnering with Army and Air Force Exchange Service for military retail operations