J.C. Penney Company

    America's iconic department store serving diverse families with comprehensive vendor programs

    Headquarters:Plano, TX
    The J C Penney company logo displays the companys iconic red and white color scheme featuring the brands cursive name
    6.3BLatest US Revenue
    6.3BLatest Worldwide Revenue
    650Number of US Stores
    Multi-Channel Distribution
    Multi-Channel Distribution JCPenney operates a robust distribution network serving 650+ stores and e-commerce operations with centralized inventory management and regional fulfillment centers.
    Drop Ship Program Direct-to-customer fulfillment through CommerceHub and SPS Commerce platforms, enabling suppliers to ship orders directly while maintaining JCPenney branding.
    Drop Ship Program
    Omnichannel Integration Seamless inventory visibility across stores and online channels with real-time updates, supporting buy-online-pickup-in-store and ship-to-store options.
    Omnichannel Integration

    J.C. Penney Vendor Compliance Standards Drop Ship Requirements

    J.C. Penney Company policies and guidelines
    Comprehensive vendor requirements ensuring quality, compliance, and operational excellence across all partnerships
    Drop Ship Requirements

    Inventory updates required twice daily with 4-hour intervals

    Order acknowledgment within 12 business hours

    Integration through CommerceHub or SPS Commerce platforms

    Supplier Diversity Program

    51% ownership by women, minorities, veterans, LGBT, or disabled individuals

    Certification through NMSDC, WBENC, or other recognized agencies

    Registration in JCPenney Supplier Diversity Portal required

    Learn More
    Quality & Compliance Standards

    All products must meet JCPenney quality specifications

    Compliance with conflict minerals reporting requirements

    Adherence to ethical sourcing and labor standards

    Vendor Application Process

    Complete JCPenney's comprehensive vendor application including business documentation, financial statements, and product samples for evaluation.

    Vendor Application Process

    Complete JCPenney's comprehensive vendor application including business documentation, financial statements, and product samples for evaluation.

    Product Evaluation & Approval

    Submit products for JCPenney's merchandising team review, quality testing, and approval process to meet brand standards and customer expectations.

    Systems Integration Setup

    Establish connections with CommerceHub or SPS Commerce for drop ship operations and complete EDI setup for inventory and order management.

    Launch & Performance Monitoring

    Begin product sales with ongoing performance tracking, compliance monitoring, and optimization of inventory levels and customer satisfaction metrics.

    Performance Monitoring

    Monitor key performance indicators including inventory turns, order fulfillment rates, customer satisfaction scores, and compliance metrics through JCPenney's vendor portals.

    Performance Monitoring

    Audit Process 2

    Optimize vendor operations through proven strategies for inventory management, pricing competitiveness, and customer service excellence within JCPenney's ecosystem.

    Audit Process 2

    Integrations

    CommerceHub Platform

    Primary EDI integration platform for drop ship vendors enabling automated order processing, inventory updates, and shipment tracking.

    SPS Commerce Network

    Alternative EDI platform supporting comprehensive supply chain integration with real-time data exchange and compliance monitoring.

    Distribution Centers

    Network of strategically located fulfillment centers supporting store replenishment and e-commerce orders with advanced inventory management.

    Resources

    Access comprehensive resources and tools

    Portals

    Supplier Diversity Portal

    Registration and certification tracking for diverse suppliers

    Visit Resource

    Vendor Resource Center

    Comprehensive guides and documentation for vendors

    Visit Resource

    Performance Analytics

    Vendor performance tracking and reporting tools

    Guides & Documentation

    Drop Ship Requirements Guide

    Comprehensive guide for drop ship vendor setup and operations

    Supplier Diversity FAQ

    Frequently asked questions about diversity program participation

    Visit Resource

    Vendor Support Resources

    Technical support and operational guidance for vendors

    Regulatory

    FDA Compliance

    Food and drug administration requirements for applicable products

    Visit Resource

    CPSC Standards

    Consumer product safety commission guidelines and testing requirements

    Visit Resource

    FTC Guidelines

    Federal trade commission advertising and labeling requirements

    Visit Resource

    Audit & Certification

    SGS Certification

    Third-party quality assurance and product testing services

    Visit Resource

    Intertek Testing

    Independent quality and safety testing for retail products

    Visit Resource

    UL Solutions

    Safety certification and compliance testing services

    Visit Resource

    Vendor Tools & APIs

    EDI Integration APIs

    Technical documentation for system integration

    Inventory Management Tools

    Real-time inventory tracking and update systems

    Order Processing Systems

    Automated order management and fulfillment tools

    Additional Support

    Support Portal

    Access additional support resources

    Contact Support

    UNIS Integration Support

    Get help with UNIS platform integration and channel connectivity.

    Contact UNIS Support

    Frequently Asked Questions for J.C. Penney Company Vendors

    Common questions about partnering with J.C. Penney Company and vendor requirements