Macys

    Major US department store chain with comprehensive vendor programs and omnichannel fulfillment.

    Headquarters:New York, NY
    The Macys logo is depicted featuring the retailers iconic color red and a stylized font design
    23.0BLatest US Revenue
    23.0BLatest Worldwide Revenue
    450Number of US Stores
    Omnichannel Distribution Network
    Omnichannel Distribution Network Macy's operates multiple distribution centers including automated facilities in China Grove, NC and Lathrop, CA, supporting both store and direct-to-consumer fulfillment across all nameplates.
    Multi-Speed Shipping Options Offers Standard (3-6 business days), Premium (2-day), Express (next-day), and Same-Day delivery options with specific cutoff times and processing schedules for optimal customer service.
    Multi-Speed Shipping Options
    RFID-Enabled Inventory Management Advanced RFID technology across the supply chain enables real-time inventory tracking, improved accuracy, and seamless integration between stores and fulfillment centers.
    RFID-Enabled Inventory Management

    Macy's Vendor Compliance Standards EDI and Technical Requirements

    Macys policies and guidelines
    Comprehensive vendor requirements covering EDI compliance, product standards, and operational guidelines.
    EDI and Technical Requirements

    GS1 certificate and GSN prefix mandatory for all vendors

    X12 EDI standards version 4010 compliance required

    RFID-enabled ticketing with UPC/GTIN/EAN codes

    Product and Ticketing Standards

    Single ticket per item with scannable barcodes required

    No secondary barcodes or ticket coverings permitted

    Size information must be clearly visible in 18-point font minimum

    Return and Financial Policies

    10% handling fee on all returned merchandise

    Credit required for defective or damaged goods

    90-day dispute window for vendor deductions

    Vendor Application Process

    Complete Macy's vendor registration through their supplier diversity program, providing business certification and product portfolio details.

    Vendor Application Process

    Complete Macy's vendor registration through their supplier diversity program, providing business certification and product portfolio details.

    Technical Setup and Compliance

    Establish EDI capabilities, obtain GS1 certification, register for MacysNet portal, and complete RFID technical specifications.

    System Integration and Testing

    Set up UPCs in OpenText catalog, configure warehouse management systems, and complete end-to-end testing with purchase orders.

    Go-Live and Operations Launch

    Activate live EDI connections, begin product shipments to distribution centers, and establish ongoing performance monitoring protocols.

    Performance Monitoring

    Macy's vendors monitor key performance indicators including on-time delivery, inventory accuracy, and EDI compliance through MacysNet portal dashboards and regular business reviews.

    Performance Monitoring

    Compliance Monitoring

    Successful Macy's partnerships require consistent EDI compliance, proactive inventory management, adherence to RFID standards, and responsive customer service to maintain strong vendor relationships.

    Compliance Monitoring

    Integrations

    MacysNet Vendor Portal

    Primary vendor management system for account information, purchase orders, invoicing, and performance tracking across all Macy's operations.

    EDI Integration via OpenText

    X12 EDI standards integration through OpenText network for automated document exchange including purchase orders, invoices, and shipping notices.

    CommerceHub OrderStream

    Drop-shipping platform integration enabling automated order processing, inventory management, and fulfillment for direct-to-consumer operations.

    Resources

    Access comprehensive resources and tools

    Portals

    MacysNet Vendor Portal

    Central vendor management system

    Supplier Diversity Program

    Diverse supplier registration and opportunities

    Performance Analytics

    Vendor performance tracking and reporting

    Guides & Documentation

    Vendor Standards Guide

    Comprehensive compliance requirements

    EDI Implementation Guide

    Technical EDI setup documentation

    RFID Technical Specifications

    RFID compliance and implementation guide

    Regulatory

    FDA Compliance

    Food and cosmetic product safety regulations for health and beauty merchandise sold through Macy's retail channels

    Visit Resource

    CPSC Standards

    Consumer product safety requirements for home goods, electronics, and children's products sold in Macy's stores

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    FTC Guidelines

    Advertising and labeling compliance for fashion, beauty, and retail products sold through Macy's channels

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    Audit & Certification

    SGS Certification

    Product testing and quality assurance services for Macy's vendor compliance and safety standards

    Visit Resource

    Intertek Testing

    Comprehensive testing services for retail products including textiles, electronics, and consumer goods

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    UL Solutions

    Safety certification and testing for electronics, appliances, and consumer products sold through Macy's

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    Vendor Tools & APIs

    Macy's Developer API

    Product and inventory management APIs

    EDI Testing Environment

    Sandbox for EDI transaction testing

    RFID Configuration Tools

    RFID setup and validation utilities

    Additional Support

    UNIS Integration Support

    Get help with UNIS platform integration and channel connectivity.

    Contact UNIS Support

    Frequently Asked Questions for Macy's Vendors

    Common questions about partnering with Macy's and vendor logistics services