North America's largest pet specialty retailer with comprehensive vendor programs and EDI integration.
• Comply with current good manufacturing practices (cGMP) and product testing requirements
• Meet applicable FDA, CPSC, and industry-specific regulations
• Provide detailed product specifications and safety documentation
• Implement required EDI transactions including 850, 855, 856, 810, and 997 documents
• Use GS1-128 barcode shipping labels with proper formatting and placement
• Maintain 4x6 inch carton labels with all mandatory data elements
• Adhere to PetSmart Supplier Code of Conduct covering labor practices and environmental responsibility
• Obtain pre-approval for any subcontracting arrangements
• Implement data security measures and confidentiality protocols
Complete registration through Ariba Commerce Cloud platform and submit comprehensive business documentation including financial statements and certifications.
Complete registration through Ariba Commerce Cloud platform and submit comprehensive business documentation including financial statements and certifications.
Submit products for PetSmart category manager evaluation, provide samples, and demonstrate alignment with current market demands and quality standards.
Establish EDI connections, configure required transaction sets, and complete testing of all electronic data interchange processes with PetSmart systems.
Execute first orders, monitor key performance indicators including OTIF metrics, and establish ongoing communication channels with category managers.
PetSmart tracks vendor performance through comprehensive scorecards measuring OTIF delivery rates, quality metrics, and compliance adherence with quarterly business reviews and improvement plans.
Successful PetSmart vendors focus on innovation, competitive pricing, strong track records, and strategic partnerships while maintaining consistent product availability and quality standards.
Primary vendor management system for registration, proposal submissions, contract management, and ongoing business communications with PetSmart category managers.
Electronic Data Interchange system supporting purchase orders, acknowledgments, advance ship notices, and invoicing with automated transaction processing and validation.
Seven strategically located distribution centers providing automated receiving, inventory management, and shipping coordination for North American store network.
Access comprehensive resources and tools
Centralized platform for accessing PetSmart managed applications and vendor resources
Registration and procurement platform for vendor onboarding and business transactions
Real-time access to sales data, inventory levels, and performance metrics
Comprehensive guide covering ethical business practices and compliance requirements
Detailed specifications for carton labeling, GS1-128 barcodes, and shipping requirements
Technical documentation for electronic data interchange setup and testing procedures
Federal regulations for pet food safety, labeling, and manufacturing standards
Visit ResourceConsumer Product Safety Commission requirements for pet toys and accessories
Visit ResourceFederal Trade Commission advertising and marketing guidelines for pet products
Visit ResourceThird-party testing and certification services for product quality and safety verification
Visit ResourceIndependent quality assurance and testing services for retail product compliance
Visit ResourceSafety certification and testing for electrical and electronic pet products
Visit ResourceAutomated system for purchase orders, invoices, and shipping notifications
Real-time inventory tracking and demand forecasting integration
Performance monitoring, compliance tracking, and communication platforms
Get help with UNIS platform integration and channel connectivity.
Contact UNIS SupportCommon questions about partnering with PetSmart and supply chain optimization services
