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    Qurate Retail

    Leading video commerce company operating QVC and HSN networks with comprehensive vendor programs

    Headquarters:West Chester, PA
    The Qurate Retail Group logo features the company name in a distinct font with color variations emphasizing brand identity
    10.04BLatest US Revenue
    10.04BLatest Worldwide Revenue
    15Number of US Stores
    Integrated Fulfillment Network
    Integrated Fulfillment Network Combined QVC and HSN fulfillment centers with state-of-the-art facilities in Bethlehem, PA and other strategic locations, supporting consolidated shipments and faster delivery times.
    Proprietary Warehouse Management Advanced WMS platform deployed across fulfillment centers in Florence, SC and Rocky Mount, NC, enabling improved speed and efficiency in serving customers across all brands.
    Proprietary Warehouse Management
    Nationwide Distribution Optimized distribution network reaching over 200 million homes via 15 television channels, with delivery speed improvements of up to two days for customer orders.
    Nationwide Distribution

    Qurate Retail Vendor Policies Vendor Performance Standards

    Qurate Retail policies and guidelines
    Comprehensive guidelines for QVC and HSN vendors covering compliance, operational standards, and partnership requirements.
    Vendor Performance Standards

    • Maintain 99% order accuracy and on-time shipping requirements

    • Comply with global business partner code of conduct standards

    • Meet product quality and safety certification requirements

    Financial Requirements

    • Platform funding automatic deduction of 0.75% of purchase orders

    • Sample discount policy with buyer-determined percentages

    • Dunn & Bradstreet review fees: $350 initial, $150 annual

    Operational Compliance

    • GS-1 membership and GTIN/UPC requirements for all products

    • Temperature-controlled logistics for pharmaceuticals and medical devices

    • Travel expenses responsibility for studio visits and presentations

    Product Submission & Evaluation

    Submit products through QVC's online evaluation system and complete vendor application with required business documentation and certifications.

    Product Submission & Evaluation

    Submit products through QVC's online evaluation system and complete vendor application with required business documentation and certifications.

    Vendor Portal Setup

    Access QVC Vendor Portal, complete account setup, establish EDI connections, and configure shipping and handling procedures with distribution centers.

    Compliance & Integration

    Complete Dunn & Bradstreet review, establish GS-1 membership for product identification, and integrate with proprietary warehouse management systems.

    Launch & Operations

    Begin product fulfillment through integrated QVC-HSN network, utilize consolidated shipping options, and access ongoing vendor support services.

    Performance Monitoring

    Track key metrics including order accuracy, shipping compliance, and customer satisfaction through comprehensive vendor portal dashboards and reporting tools.

    Performance Monitoring

    Audit Process 2

    Implement successful vendor strategies for product presentation, inventory management, and customer engagement across video commerce platforms and social shopping initiatives.

    Audit Process 2

    Integrations

    QVC Vendor Portal

    Comprehensive vendor management platform for order processing, inventory tracking, shipment notices, and performance monitoring across QVC operations.

    Integrated Fulfillment Centers

    Combined QVC-HSN fulfillment network with facilities in Bethlehem PA, Florence SC, and Rocky Mount NC featuring proprietary warehouse management systems.

    Multi-Channel Distribution

    Access to QVC and HSN television networks, streaming platforms, mobile apps, and social commerce channels reaching over 200 million homes worldwide.

    Resources

    Access comprehensive resources and tools

    Portals

    QVC Vendor Portal

    Primary vendor management platform

    Visit Resource

    HSN Vendor Relations

    HSN-specific vendor support and resources

    Performance Dashboard

    Real-time vendor metrics and analytics

    Guides & Documentation

    Inbound Transportation Manual

    Comprehensive shipping and logistics guidelines

    Product Search FAQ

    Frequently asked questions for new vendors

    Vendor Support Center

    Help documentation and contact information

    Regulatory

    FDA Compliance

    Food and drug administration requirements for health and beauty products

    Visit Resource

    CPSC Standards

    Consumer product safety commission guidelines for home and electronics

    Visit Resource

    FTC Guidelines

    Federal trade commission advertising and marketing compliance

    Visit Resource

    Audit & Certification

    SGS Certification

    Product testing and quality assurance services

    Visit Resource

    Intertek Testing

    Consumer goods testing and certification

    Visit Resource

    UL Solutions

    Safety testing and product certification services

    Visit Resource

    Vendor Tools & APIs

    EDI Integration

    Electronic data interchange for order processing

    Inventory Management API

    Real-time inventory tracking and updates

    Shipment Notice System

    Automated shipping notifications and tracking

    Additional Support

    Support Portal

    Access additional support resources

    Contact Support

    UNIS Integration Support

    Get help with UNIS platform integration and channel connectivity.

    Contact UNIS Support

    Frequently Asked Questions for Qurate Retail Vendors

    Common questions about partnering with Qurate Retail through QVC and HSN channels