CSX Corp.
CSX Corp.: Leading North American Rail and Intermodal Transportation Company Based in Jacksonville, FL
Company Overview
Key Leadership
Executive Team:
- CEO: Joe Hinrichs
- CFO: Sean Pelkey
- COO: Mike Cory
Employee Demographics:
- Global Workforce: 23500
Equipment & Infrastructure
Specialized Equipment:
- Locomotive Fleet: Operating an active fleet of around 2,821 locomotives as of the latest report, with ongoing modernization and upgrades to improve reliability and efficiency
- Railcar Fleet: Managing approximately 104,000 to 109,000 railcars, used for transporting various types of freight across 21,000 route miles of track
Technology Platforms:
- Microsoft Azure Cloud Platform: Provides scalable cloud infrastructure, real-time data streaming, analytics, AI-driven operational optimization, and supports modernization of rail operations including fuel-efficient routing and reliability.
Warehouses & Logistics Hubs
Major Facilities:
- West Jacksonville Yard: Major classification and operations hub located on the western edge of Jacksonville, Florida, capable of processing a high volume of railcars daily and supporting intermodal container handling.
- Central Florida Integrated Logistics Park: Large rail-served industrial park in Winter Haven, Florida, designed for integrated logistics operations and supporting significant freight capacity.
Certifications:
- ISO 9001: Quality management system standard that demonstrates an organization’s ability to consistently provide products and services that meet customer and regulatory requirements.
Operational Capabilities:
- Operating Margin: 36.07% for FY 2024
- Return on Equity (ROE): 24.83% for FY 2024
- Total Volume: 1.58 million units in Q2 2025
Global Locations & Network
Extensive global network connecting businesses worldwide with reliable logistics solutions.
Geographic Scope:
CSX Corp. operates a rail network spanning approximately 21,000 route miles across 23 states in the eastern United States, the District of Columbia, and the Canadian provinces of Ontario and Quebec, making it one of North America's largest freight railroads. While its direct rail operations are concentrated in these regions, CSX connects to major Atlantic and Gulf ports and, through interline agreements, supports international trade flows across North America and into Mexico.
Strategic Hubs:
- Jacksonville, USA: The Jacksonville hub serves as CSX Corp.'s corporate headquarters and is a major classification and operations yard, processing a high volume of railcars daily and providing essential connectivity for Florida’s rail traffic and regional supply chains.
- Waycross, USA: The Waycross yard in Georgia is a key classification and intermodal hub for CSX, handling significant freight volumes and serving as a strategic point for train building and sorting operations in the southeastern United States.
- Selkirk, USA: The Selkirk yard near Albany, New York, is a major classification facility for CSX, supporting complex train assembly and serving as a critical interchange for freight moving throughout the Northeast.
- Chicago, USA: The Chicago intermodal terminal is a vital gateway for CSX, facilitating large-scale container transfers between rail and truck and connecting eastern rail lines with national freight corridors.
- Baltimore, USA: The Baltimore terminal is an important intermodal and port facility for CSX, enabling efficient movement of containerized freight between rail and maritime shipping and supporting regional distribution.
Partnerships:
CSX Corp. has formed strategic partnerships and alliances with BNSF and Canadian National Railway to expand intermodal rail services, enhance coast-to-coast connectivity, and provide more efficient all-rail alternatives for freight shipping across North America.
Carrier Partners & Alliances
Strategic partnerships and alliances that enhance our global reach and service capabilities.
Strategic Partnerships:
| Partner | Type |
|---|---|
| BNSF Railway | Alliance |
| Norfolk Southern | Alliance |
| Port of New York and New Jersey | Service Partner |
| Port of Wilmington | Service Partner |
| Charlotte Inland Port | Service Partner |
Service Portfolio
Comprehensive range of logistics and transportation services tailored to meet diverse customer needs.
Core Services:
- Rail Freight Transportation: Movement of bulk commodities and goods via an extensive rail network across the eastern United States and parts of Canada, offering scheduled service and access to major ports and terminals
- Intermodal Transportation: Transport of containers and trailers using a combination of rail and truck, enabling efficient long-distance shipping and connectivity between rail terminals and other modes of transport
Value-Added Services:
- Trip Optimizer Zero-to-Zero: Advanced digital system that automates train starting and stopping, improving fuel efficiency and reducing emissions for customers seeking sustainable transportation solutions
- AI-Powered Customer Portal: Online platform with AI assistant for real-time freight tracking, shipment management, and streamlined access to rail logistics services, enhancing supply chain visibility and customer experience
Digital Offerings:
- AI Assistant (Copilot Studio): AI-powered assistant integrated into CSX’s online portal, enabling customers to track freight, manage shipments, and access rail logistics services in real time
Industry Reputation & News
Recognition and achievements that demonstrate our commitment to excellence and innovation.
Awards & Recognition:
- America’s Most Responsible Companies 2024: Recognizes companies with outstanding performance in corporate social responsibility, including environmental, social, and corporate governance initiatives.
Recent Developments:
- CSX-BNSF New Intermodal Services: In September 2025, CSX and BNSF launched new intermodal service products to provide seamless coast-to-coast rail solutions, enhancing network connectivity and offering customers expanded service options.
Analysis & Future Outlook
Strategic vision and future initiatives that will shape the next generation of logistics services.
Strengths:
- Extensive Rail Network: CSX operates a sprawling rail network across the eastern United States, linking major cities and ports, which enhances efficiency and provides a significant competitive edge in the freight transportation market.
Weaknesses:
- Declining Revenue and Profitability: CSX Corp. experienced a 7% year-over-year decrease in revenue and a significant drop in operating income and net income in Q1 2025, reflecting ongoing operational and market challenges.
Opportunities:
- Network Performance and Cost Efficiencies: CSX Corp. is focused on improving network performance and achieving cost efficiencies, which can enhance profitability and operational resilience in a mixed market environment.
Risks:
- Regulatory Changes: CSX faces risks from new and evolving regulations, such as recent federal rules requiring a minimum of two crewmembers on most train operations, which could increase operating costs and reduce operational flexibility.
Strategic Initiatives:
- Howard Street Tunnel Modernization: CSX completed a $450+ million expansion of the Howard Street Tunnel in Baltimore, enabling double-stack intermodal service along the I-95 corridor and strengthening East Coast freight growth by removing a key bottleneck and supporting increased rail capacity.
Location & Maps
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Products & Services
Core products and services offered by CSX Corp..
Rail Freight Transportation
Movement of bulk commodities and goods via an extensive rail network across the eastern United States and parts of Canada, offering scheduled service and access to major ports and terminals
Intermodal Transportation
Transport of containers and trailers using a combination of rail and truck, enabling efficient long-distance shipping and connectivity between rail terminals and other modes of transport
Trip Optimizer Zero-to-Zero
Advanced digital system that automates train starting and stopping, improving fuel efficiency and reducing emissions
Tools & Resources
Tools, portals, and operational resources for CSX Corp..
Latest News & Updates
Recent developments and updates for CSX Corp..
Class I Briefs: CSX, NS, CN
CSX customer HD Hyundai Power Transformers USA (HDHPT) advances a $200 million expansion and CSX subsidiary Quality Carriers, Inc., is named Unilever's Bulk Carrier of the Year for 2025.
Penske Logistics Hands Out 2025 Supply Chain Management Carrier Awards
Penske Logistics honored its top supply chain management carriers during a recent ceremony at the Team Penske race headquarters in Mooresville, North Carolina.
Buyers' Guides
Guides and reference material related to CSX Corp..
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Government & Resources
Financial & Investor Relations
Frequently Asked Questions
Common inquiries about operations and logistics at CSX Corp..
What is CSX Corporation’s primary focus?
CSX Corp. is a leading U.S. transportation company providing rail, intermodal, and supply chain solutions. They operate a vast network across the eastern United States, facilitating the movement of freight for a diverse range of industries including agriculture, manufacturing, and consumer products.
Does CSX offer specialized services for importing goods into the United States?
Yes, CSX provides comprehensive import services, including customs brokerage, inland transportation, and drayage. They have experienced teams dedicated to navigating U.S. import regulations and ensuring efficient delivery of your goods from port to final destination, minimizing delays and complications.
How does CSX facilitate international exports from North America?
CSX offers extensive rail connections to major U.S. ports like Savannah and Charleston, enabling seamless export operations for businesses. They can handle the transportation of goods from these ports to various destinations across North America and, through intermodal connections, globally.
What type of rail technology does CSX utilize?
CSX has invested heavily in modern rail technology, including Precision Rail Solutions (PRS) and advanced tracking systems. PRS allows for integrated scheduling and coordination between CSX and other transportation modes, improving efficiency and visibility throughout the supply chain.
What are the key ports CSX utilizes for international import shipments?
CSX has strong relationships with key ports on the East Coast, including Savannah, Charleston, New York Harbor, and Jacksonville. These ports represent significant entry points for international goods and benefit from CSX’s extensive rail network for inland distribution throughout the United States.
