Ocean Network Express
Ocean Network Express: Global Container Shipping Leader Formed by Merger of Japan’s Top Lines
Company Overview
Key Leadership
Executive Team:
- CEO: Jeremy Nixon
- CFO: Vinit Angne
Employee Demographics:
- Global Workforce: 8,816
Equipment & Infrastructure
Specialized Equipment:
- Container Ships Fleet: Operating over 260 container vessels with a total capacity exceeding 2 million TEUs
Technology Platforms:
- SAP on Google Cloud: Integrated enterprise resource planning system for global financial management, accounting, and operational efficiency across 53 countries
Warehouses & Logistics Hubs
Major Facilities:
- Ocean Network Express Global Headquarters (Singapore): Serves as the global command center, located in Marina One, Singapore, overseeing worldwide operations, strategic planning, and managing a large fleet for international trade.
- Puerto Moín Operations Hub (Costa Rica): Major Caribbean port and logistics hub in Costa Rica, supporting extensive regional and global shipping connections through one of the country's largest terminals.
Certifications:
- ISO 9001:2015: International standard for Quality Management Systems (QMS), demonstrating that Ocean Network Express meets rigorous quality management principles and is committed to continual review and improvement of its procedures.
Operational Capabilities:
- Container Volume: 12.75 million TEUs handled in FY2024
- Fleet Size: Over 260 vessels with capacity exceeding 2 million TEUs
- Global Service Coverage: Shipping services to over 120 countries
Global Locations & Network
Extensive global network connecting businesses worldwide with reliable logistics solutions.
Geographic Scope:
Ocean Network Express (ONE) operates a global network spanning over 120 countries, with more than 200 vessels providing over 170 services that connect major ports across Asia, North America, Europe, the Mediterranean, the Middle East, Latin America, and Africa. As the world’s sixth largest container carrier, ONE’s scale of operations includes a fleet exceeding 1.8 million TEUs, supported by regional headquarters in key global trade hubs.
Strategic Hubs:
- Singapore, Singapore: Global headquarters overseeing worldwide operations, strategic planning, and network management for Ocean Network Express, serving as the central hub for global decision-making and coordination.
- Hong Kong, China: Regional headquarters for Asia, managing key shipping routes, customer service, and operational support for the Asia-Pacific region, critical for connecting major Asian ports.
- London, United Kingdom: Regional headquarters for Europe, coordinating European shipping activities, optimizing connections to global markets, and supporting supply chain performance across the continent.
- Richmond, USA: Regional headquarters for North America, handling major trans-Pacific and trans-Atlantic shipping operations, and serving as a central point for customer service and logistics in the Americas.
- São Paulo, Brazil: Regional headquarters for South America, facilitating container shipping operations, regional logistics, and market expansion throughout Latin America.
- Dubai, United Arab Emirates: Regional hub for the Middle East, supporting shipping activities, transshipment operations, and connectivity between Asia, Europe, and Africa.
- Rotterdam, Netherlands: Major European transshipment hub, providing access to Northern European and global markets, optimizing feeder and deep-sea shipping routes for efficient supply chain connections.
- Istanbul, Turkey: Key Mediterranean hub supporting transshipment and regional distribution, enhancing connectivity between Europe, Asia, and the Middle East.
- Piraeus, Greece: Strategic Mediterranean hub for transshipment and feeder services, improving access to Southern Europe and supporting regional supply chain performance.
- Damietta, Egypt: Important Mediterranean hub for transshipment and logistics, connecting North Africa, the Middle East, and Europe through efficient shipping routes.
Partnerships:
Ocean Network Express has formed the Premier Alliance with HMM and Yang Ming for major East-West trade lanes starting February 2025, established a slot exchange partnership with MSC for Asia-Europe services, and launched a joint venture with LX Pantos to strengthen US domestic intermodal transportation.
Carrier Partners & Alliances
Strategic partnerships and alliances that enhance our global reach and service capabilities.
Strategic Partnerships:
| Partner | Type |
|---|---|
| HMM | Alliance |
| Yang Ming Marine Transport | Alliance |
| Mediterranean Shipping Company (MSC) | Slot Exchange |
| CMA CGM | Vessel Sharing |
| LX Pantos | Joint Venture |
Service Portfolio
Comprehensive range of logistics and transportation services tailored to meet diverse customer needs.
Core Services:
- Container Shipping: Global transportation of general, refrigerated, dangerous, and special cargo via a fleet of over 260 vessels, offering reliable weekly services connecting 120+ countries with advanced tracking and logistics solutions
- Transpacific Service: Direct end-to-end weekly shipping services between Asia and North America, emphasizing schedule reliability and quality, with 16 core routes designed for efficient, dependable trade
Value-Added Services:
- Store Door Service: Provides seamless end-to-end logistics from port of discharge to the customer's final destination, enhancing convenience and efficiency for inland transportation needs.
Digital Offerings:
- CargoWise Digital Rate Transfer: Automated digital transfer of contract rates and global tariffs to customers via CargoWise, enabling faster and easier shipment booking
Industry Reputation & News
Recognition and achievements that demonstrate our commitment to excellence and innovation.
Awards & Recognition:
- SAP Finance Transformation Award: Ocean Network Express was recognized as 1st Runner Up for Finance Transformation, highlighting its achievements in modernizing and optimizing financial processes.
Recent Developments:
- Transpacific Service Expansion: In February 2025, ONE will launch 16 core weekly Transpacific services, focusing on quality end-to-end direct service and high schedule reliability, designed to minimize the impact of Hapag’s departure and strengthen its independent network.
Analysis & Future Outlook
Strategic vision and future initiatives that will shape the next generation of logistics services.
Strengths:
- Extensive Global Network: Ocean Network Express operates more than 260 vessels and offers a reliable international network connecting over 120 countries, enabling efficient access to key global markets.
Weaknesses:
- Staff Shortages: Ocean Network Express has faced significant operational challenges due to insufficient staffing, particularly in call centers, which led to delays in resolving customer issues and a backlog of support requests.
Opportunities:
- Expansion of Transatlantic Services: ONE’s launch of three new North Europe Transatlantic services in partnership with major carriers like CMA CGM and COSCO enables access to new markets and strengthens its network coverage between Europe and North America.
Risks:
- Geopolitical and Security Risks: Ongoing incidents in regions like the Red Sea force vessels to reroute, increasing costs and disrupting supply chains.
Strategic Initiatives:
- Green Strategy and Decarbonization Roadmap: Ocean Network Express is committed to achieving net-zero emissions by 2050, supported by a comprehensive green strategy that includes investments in hydrogen fuel cell trucks, vessel efficiency upgrades, and building an end-to-end green supply chain.
Location & Maps
Find Ocean Network Express on popular mapping services.
Interactive Map
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Products & Services
Core products and services offered by Ocean Network Express.
Container Shipping
Global transportation of general, refrigerated, dangerous, and special cargo via a fleet of over 260 vessels, offering reliable weekly services connecting 120+ countries with advanced tracking and logistics solutions
Transpacific Service
Direct end-to-end weekly shipping services between Asia and North America, emphasizing schedule reliability and quality, with 16 core routes designed for efficient, dependable trade
Store Door Service
Provides seamless end-to-end logistics from port of discharge to the customer's final destination, enhancing convenience
Tools & Resources
Tools, portals, and operational resources for Ocean Network Express.
Latest News & Updates
Recent developments and updates for Ocean Network Express.
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Buyers' Guides
Guides and reference material related to Ocean Network Express.
Importing with Ocean Network Express
Step-by-step guide to importing cargo using Ocean Network Express.
Exporting with Ocean Network Express
Key considerations when exporting through Ocean Network Express.
Ocean Network Express Compliance Checklist
Documentation and regulatory requirements.
For More Info
Third-party resources, government portals, ratings, and more.
Government & Resources
Ratings
Financial & Investor Relations
Frequently Asked Questions
Common inquiries about operations and logistics at Ocean Network Express.
What is Ocean Network Express (ONE)?
Ocean Network Express (ONE) is a leading global container shipping alliance formed by six major shipping lines. They provide a comprehensive network of services across the world, offering integrated solutions for container transportation and supply chain management.
How does ONE handle import customs clearance?
ONE typically assists importers with the initial stages of customs clearance by providing necessary documentation and coordinating with local customs brokers. They have established relationships with customs authorities globally and can streamline the process, reducing delays and ensuring compliance with regulations.
What documentation does ONE require for export shipments?
ONE requires standard export documentation such as commercial invoices, packing lists, bills of lading, and export declarations. They’ll provide specific requirements based on the destination country and the nature of the goods being shipped, ensuring accurate documentation for customs clearance.
What types of container services does ONE offer?
ONE offers a wide variety of container services, including Full Container Load (FCL) shipping, where a container is used for a single shipment, and Less than Container Load (LCL) shipping, where goods are consolidated with other shippers in a container. They also provide Reefer container services for temperature-controlled goods.
How can I track my shipment with ONE?
ONE provides online tracking capabilities through their website and dedicated tracking portals. You’ll receive updates on your shipment’s location and status in real-time, allowing you to monitor its progress throughout the journey from origin to destination.
