Company Overview

Ocean Network Express (ONE) is one of the world’s largest container shipping companies, formed in 2017 through the integration of three major Japanese shipping lines: Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL), and Nippon Yusen Kaisha (NYK). Headquartered in Singapore, ONE operates a global fleet of over 200 vessels, providing more than 170 weekly services to 120 countries and is recognized as the sixth largest container carrier in the world.

Key Leadership

Executive Team:

CEO: Jeremy Nixon
CFO: Vinit Angne

Employee Demographics:

Global Workforce: 8,816

Equipment & Infrastructure

Specialized Equipment:

Container Ships Fleet: Operating over 260 container vessels with a total capacity exceeding 2 million TEUs

Technology Platforms:

SAP on Google Cloud: Integrated enterprise resource planning system for global financial management, accounting, and operational efficiency across 53 countries

Warehouses & Logistics Hubs

Major Facilities:

Ocean Network Express Global Headquarters (Singapore): Serves as the global command center, located in Marina One, Singapore, overseeing worldwide operations, strategic planning, and managing a large fleet for international trade.
Puerto Moín Operations Hub (Costa Rica): Major Caribbean port and logistics hub in Costa Rica, supporting extensive regional and global shipping connections through one of the country's largest terminals.

Certifications:

ISO 9001:2015: International standard for Quality Management Systems (QMS), demonstrating that Ocean Network Express meets rigorous quality management principles and is committed to continual review and improvement of its procedures.

Operational Capabilities:

Container Volume: 12.75 million TEUs handled in FY2024
Fleet Size: Over 260 vessels with capacity exceeding 2 million TEUs
Global Service Coverage: Shipping services to over 120 countries

warehouses and logistics hubs showcasing modern distribution centers, automated facilities, and supply chain infrastructure

Global Locations & Network

Extensive global network connecting businesses worldwide with reliable logistics solutions.

Geographic Scope:

Ocean Network Express (ONE) operates a global network spanning over 120 countries, with more than 200 vessels providing over 170 services that connect major ports across Asia, North America, Europe, the Mediterranean, the Middle East, Latin America, and Africa. As the world’s sixth largest container carrier, ONE’s scale of operations includes a fleet exceeding 1.8 million TEUs, supported by regional headquarters in key global trade hubs.

Strategic Hubs:

Singapore, Singapore: Global headquarters overseeing worldwide operations, strategic planning, and network management for Ocean Network Express, serving as the central hub for global decision-making and coordination.
Hong Kong, China: Regional headquarters for Asia, managing key shipping routes, customer service, and operational support for the Asia-Pacific region, critical for connecting major Asian ports.
London, United Kingdom: Regional headquarters for Europe, coordinating European shipping activities, optimizing connections to global markets, and supporting supply chain performance across the continent.
Richmond, USA: Regional headquarters for North America, handling major trans-Pacific and trans-Atlantic shipping operations, and serving as a central point for customer service and logistics in the Americas.
São Paulo, Brazil: Regional headquarters for South America, facilitating container shipping operations, regional logistics, and market expansion throughout Latin America.
Dubai, United Arab Emirates: Regional hub for the Middle East, supporting shipping activities, transshipment operations, and connectivity between Asia, Europe, and Africa.
Rotterdam, Netherlands: Major European transshipment hub, providing access to Northern European and global markets, optimizing feeder and deep-sea shipping routes for efficient supply chain connections.
Istanbul, Turkey: Key Mediterranean hub supporting transshipment and regional distribution, enhancing connectivity between Europe, Asia, and the Middle East.
Piraeus, Greece: Strategic Mediterranean hub for transshipment and feeder services, improving access to Southern Europe and supporting regional supply chain performance.
Damietta, Egypt: Important Mediterranean hub for transshipment and logistics, connecting North Africa, the Middle East, and Europe through efficient shipping routes.

Partnerships:

Ocean Network Express has formed the Premier Alliance with HMM and Yang Ming for major East-West trade lanes starting February 2025, established a slot exchange partnership with MSC for Asia-Europe services, and launched a joint venture with LX Pantos to strengthen US domestic intermodal transportation.

Carrier Partners & Alliances

Strategic partnerships and alliances that enhance our global reach and service capabilities.

Strategic Partnerships:

Partner	Type
HMM	Alliance
Yang Ming Marine Transport	Alliance
Mediterranean Shipping Company (MSC)	Slot Exchange
CMA CGM	Vessel Sharing
LX Pantos	Joint Venture

Service Portfolio

Comprehensive range of logistics and transportation services tailored to meet diverse customer needs.

Core Services:

Container Shipping: Global transportation of general, refrigerated, dangerous, and special cargo via a fleet of over 260 vessels, offering reliable weekly services connecting 120+ countries with advanced tracking and logistics solutions
Transpacific Service: Direct end-to-end weekly shipping services between Asia and North America, emphasizing schedule reliability and quality, with 16 core routes designed for efficient, dependable trade

Value-Added Services:

Store Door Service: Provides seamless end-to-end logistics from port of discharge to the customer's final destination, enhancing convenience and efficiency for inland transportation needs.

Digital Offerings:

CargoWise Digital Rate Transfer: Automated digital transfer of contract rates and global tariffs to customers via CargoWise, enabling faster and easier shipment booking

Industry Reputation & News

Recognition and achievements that demonstrate our commitment to excellence and innovation.

Awards & Recognition:

SAP Finance Transformation Award: Ocean Network Express was recognized as 1st Runner Up for Finance Transformation, highlighting its achievements in modernizing and optimizing financial processes.

Recent Developments:

Transpacific Service Expansion: In February 2025, ONE will launch 16 core weekly Transpacific services, focusing on quality end-to-end direct service and high schedule reliability, designed to minimize the impact of Hapag’s departure and strengthen its independent network.

Analysis & Future Outlook

Strategic vision and future initiatives that will shape the next generation of logistics services.

Strengths:

Extensive Global Network: Ocean Network Express operates more than 260 vessels and offers a reliable international network connecting over 120 countries, enabling efficient access to key global markets.

Weaknesses:

Staff Shortages: Ocean Network Express has faced significant operational challenges due to insufficient staffing, particularly in call centers, which led to delays in resolving customer issues and a backlog of support requests.

Opportunities:

Expansion of Transatlantic Services: ONE’s launch of three new North Europe Transatlantic services in partnership with major carriers like CMA CGM and COSCO enables access to new markets and strengthens its network coverage between Europe and North America.

Risks:

Geopolitical and Security Risks: Ongoing incidents in regions like the Red Sea force vessels to reroute, increasing costs and disrupting supply chains.

Strategic Initiatives:

Green Strategy and Decarbonization Roadmap: Ocean Network Express is committed to achieving net-zero emissions by 2050, supported by a comprehensive green strategy that includes investments in hydrogen fuel cell trucks, vessel efficiency upgrades, and building an end-to-end green supply chain.

Ocean Network Express