Company Overview

XPO, Inc. is a leading provider of freight transportation services, specializing in less-than-truckload (LTL) shipping across North America and Europe. Headquartered in Greenwich, Connecticut, XPO operates one of the largest LTL networks in North America, covering 99% of U.S. zip codes, and also offers dedicated truckload, brokerage, and multimodal solutions in Europe.

Key Leadership

Executive Team:

CEO: Mario Harik
CFO: Kyle Wismans
COO: Dave Bates

Employee Demographics:

Global Workforce: 38,000

Equipment & Infrastructure

Specialized Equipment:

Ground Vehicles: Operating a large fleet of trucks and trailers for less-than-truckload (LTL) and full-truckload (FTL) services across Europe and North America

Technology Platforms:

XPO Connect: Digital freight marketplace platform that uses machine learning and predictive analytics to match shippers with carriers, optimize pricing, provide real-time shipment tracking, and offer analytics and document management for both shippers and carriers.

Warehouses & Logistics Hubs

Major Facilities:

Kernersville Service Center: Largest XPO facility by door count with 333 doors, spanning 265,000 square feet on 70 acres in Kernersville, North Carolina
Carlisle Service Center: Largest XPO facility by acreage, located on 121 acres with 281 doors and 273,000 square feet of buildings in Carlisle, Pennsylvania

Certifications:

ISO 28000: Security management system standard for supply chain, recognizing performance in reducing hazards to people and goods across supply chain.

Operational Capabilities:

LTL Tonnage per Day: 17 billion pounds of freight moved per year
Number of Customers: 55,000 customers served
Number of Locations: 608 locations in North America and Europe

warehouses and logistics hubs showcasing modern distribution centers, automated facilities, and supply chain infrastructure

Global Locations & Network

Extensive global network connecting businesses worldwide with reliable logistics solutions.

Geographic Scope:

XPO operates a highly integrated global network spanning 34 countries across North America, Europe, Asia-Pacific, Latin America, the Middle East, and Africa, with 1,440 locations and 88,000 employees serving over 50,000 customers. Its scale includes coverage of 99% of US zip codes, major operations in Canada, Mexico, and Europe, and extensive logistics, transportation, and supply chain solutions for a wide range of industries.

Strategic Hubs:

Kernersville, USA: The Kernersville, North Carolina service center is XPO's largest by door count with 333 doors, spanning 265,000 square feet on 70 acres, and is considered one of the crown jewels of XPO's network due to its scale and strategic importance for less-than-truckload (LTL) operations.
Carlisle, USA: The Carlisle, Pennsylvania service center is XPO's largest facility by acreage, located on a 121-acre site with 281 doors and 273,000 square feet of buildings, serving as a major freight hub near key interstate highways and supporting high-volume LTL shipments.
Camp Hill, USA: The Camp Hill, Pennsylvania distribution center is a 40,000 square foot facility dedicated to supply chain management and B2B fulfillment, supporting the rapid expansion of European Wax Center's franchise network in the eastern United States.
Portland, USA: The Portland, Tennessee distribution center is a key regional hub providing turnkey logistics services, including inventory control, order preparation, and fulfillment for national retail clients.
Sparks, USA: The Sparks, Nevada distribution center serves as a major western regional logistics hub, supporting nationwide B2B fulfillment and scalable supply chain solutions for fast-growing retail brands.
Greenwich, USA: The Greenwich, Connecticut headquarters functions as the global command center for XPO, overseeing strategic operations, network management, and executive leadership for the company's worldwide logistics and transportation services.

Partnerships:

XPO has formed strategic partnerships with companies such as PepsiCo and SOPREMA Group to advance sustainable logistics solutions, focusing on decarbonization and CO₂ emission reduction through innovative transport technologies and supply chain practices.

Carrier Partners & Alliances

Strategic partnerships and alliances that enhance our global reach and service capabilities.

Strategic Partnerships:

Partner	Type
SOPREMA Group	Service Partner
DCS Group	Service Partner
Outokumpu	Service Partner
Etex	Service Partner
Nestlé	Service Partner

Service Portfolio

Comprehensive range of logistics and transportation services tailored to meet diverse customer needs.

Core Services:

Less-Than-Truckload (LTL) Freight: Transportation of palletized freight for multiple customers in a single truck, offering cost-effective, time-definite delivery across North America with advanced tracking and extensive network coverage
Managed Transportation: End-to-end management of freight operations using proprietary technology for network design, dynamic freight optimization, carrier selection, load tendering, and freight audit and payment

Value-Added Services:

Reverse Logistics: Handles product returns, recycling, and refurbishments, turning returns into opportunities for customer loyalty and supporting sustainability through efficient recycling and repair processes
Kitting and Packaging: Provides customised kitting and packaging solutions, enabling efficient order fulfillment, product personalisation, and improved supply chain responsiveness

Digital Offerings:

XPO Connect: Digital freight platform using machine learning for real-time capacity management, predictive analytics, and shipment visibility
Assist: Integrated digital customer service management platform providing real-time request tracking and agile communication tools

Industry Reputation & News

Recognition and achievements that demonstrate our commitment to excellence and innovation.

Awards & Recognition:

EcoVadis Gold Medal: Recognizes XPO's excellence in corporate social responsibility and sustainability, placing it among the top 1% of road transportation companies in Europe and top 2% globally for environmental, labor, procurement, and ethics practices.

Recent Developments:

AI Initiatives and Technology Investments: XPO has accelerated the use of artificial intelligence in fleet management, predictive maintenance, and route optimization, generating measurable returns and unlocking new levels of efficiency and flexibility across its network.

Analysis & Future Outlook

Strategic vision and future initiatives that will shape the next generation of logistics services.

Strengths:

Leading Provider of Less-Than-Truckload (LTL) Transportation Services: XPO holds a top market position in North American LTL transportation, with approximately 15% market share and over 300 service centers, demonstrating strong operational scale and network reach.

Weaknesses:

High Debt Levels: XPO has significant financial leverage following recent corporate restructuring, with a debt-to-equity ratio of 2.43 and total debt of $2.87 billion.

Opportunities:

AI and Technology-Driven Cost Optimization: XPO can further leverage AI and proprietary technology to improve labor productivity, optimize linehaul operations, and reduce purchased transportation expenses, enhancing margins even in a soft freight environment.

Risks:

Geopolitical and Supply Chain Disruptions: XPO faces risks from global supply chain disruptions and geopolitical tensions, such as the Russia-Ukraine conflict, which can impact trade routes and operational stability.

Strategic Initiatives:

Network Expansion: XPO is expanding its North American Less-Than-Truckload (LTL) network by opening new service centers, relocating existing ones to larger facilities, and leveraging assets from the dissolution of Yellow Corporation to increase capacity and improve service density.

XPO