
The Army & Air Force Exchange Service (AAFES) is the Department of Defense’s largest retailer, delivering tax-free goods and services to military communities worldwide through 4,330 facilities and a robust online platform.
Import Shipments
Distribution Centers
Annual Revenue
Founded
AAFES has focused on expanding digital retail capabilities, enhancing customer benefits, and supporting military communities through reinvestment and new service offerings.
Expansion of online shopping privileges to veterans and select caregivers
Strategic efforts to expand market presence and reach new customer segments.
Implementation of advanced technologies to improve service delivery and customer experience.
AAFES provides a comprehensive retail and service network for active duty, guard, reserve members, retirees, and their families, offering competitively priced merchandise and exclusive military benefits. Its operations span over 4,330 facilities in more than 30 countries and four U.S. territories, including department stores, convenience stores, restaurants, and military clothing outlets. The Exchange also manages online shopping and catalog sales, extending benefits to a highly mobile customer base. All earnings are reinvested to support military communities and improve troop quality of life.
Dallas, Texas
1895
Private company