Arturo Merino Benítez International Airport
Chile's busiest airport and Latin America's main gateway to Oceania, serving as a critical hub for international and domestic flights.
Overview of the Airport
Arturo Merino Benítez International Airport (SCL) is located 15 km northwest of central Santiago. It is Chile's largest and most important aviation facility, serving as the primary gateway for international and domestic travel and a central hub for LATAM Airlines and other carriers.
-33.39278, -70.78556
Growth Trend
Passenger traffic increased by 12.5% year-over-year, reflecting strong recovery and expansion.
Employment
14,000
Workers across airlines, ground services, concessions, security, and airport operations.
Global Ranking
Market Share of Major Airlines
Capacity Expansion
Recent terminal expansions and runway upgrades have increased passenger and cargo handling capacity to support future growth.
Technological Advancements
Deployment of biometric boarding, automated baggage handling, and digital wayfinding enhances efficiency and passenger experience.
Sustainability Initiatives
Implementation of energy-efficient systems, waste reduction programs, and plans for sustainable aviation fuels align with global environmental standards.
General Stats
This page provides access to Santiago International Airport's annual reports and statistical data on passenger traffic, aircraft movements, and other key performance indicators.
View General Stats→Port Facts
The Cristóbal Balboa Container Terminal (TBCT) at the Cristóbal Balboa Maritime Station is a major freight gateway for Santiago, Chile, facilitating international trade and logistics.
View Port Facts→General Studies
The Santiago International Airport (SCL) has conducted various environmental impact assessments and monitoring programs related to noise, emissions, and water management, with ongoing efforts to mitigate its effects.
View General Studies→Latest News & Updates
Recent developments and updates for Arturo Merino Benítez International Airport.
Chile’s Arturo Merino Benítez Airport nears full capacity as travel demand surges
SCL is experiencing record passenger numbers, leading to longer wait times and operational challenges. The airport is working to increase staffing and streamline processes to manage the increased demand.
Santiago Airport (SCL) to Build New Terminal to Handle Growing Demand
The Chilean government has approved a plan to construct a new terminal at SCL, aiming to expand the airport's capacity by approximately 4 million passengers annually.
SCL airport warns of long queues as Santiago prepares for Christmas travel
The airport anticipates significant congestion during the upcoming Christmas holiday season, advising travelers to arrive early and expect potential delays.
Operations Logistics & Timelines
Step-by-step process transit times for passengers and cargo.
For Clients
Passenger process times from arrival to gate.
- Arrival & Baggage Claim15-30 mins
- Immigration & Customs30-60 mins
- Baggage Reclaim (if applicable)15-45 mins
- Ground Transportation15-45 mins
- Arrival at Gate5-15 mins
For Employees
Cargo handling deadlines and operational procedures.
- General Cargo Cut-off60 mins pre-departure
- Drop-off/AcceptanceVaries - Check with Airline/Forwarder
- Security ScreeningVaries - Dependent on Airport Regulations
- X-Ray ScreeningVaries - Dependent on Airport Regulations
- Sorting & ConsolidationVaries - Based on Cargo Type
- Loading onto AircraftVaries - Dependent on Flight Schedule
- Final Security CheckVaries - Dependent on Airport Regulations
Passengers' Tips & Tricks
- 1
Arrive Early
Allow extra time for potential delays, especially during peak season (December-February) and rush hour. SCL can get congested.
- 2
Utilize the Metro
The easiest and most affordable way to reach the city center is via the Metro Line 5. Follow signs within the airport for the 'Metro' connection.
- 3
Consider Pre-booked Airport Transfers
Pre-booking a private transfer or taxi can avoid long queues and potential scams. Ensure the company is reputable.
- 4
Check Baggage Allowance Carefully
Chilean regulations have specific baggage size and weight limits. Verify your airline’s requirements before traveling to avoid excess baggage fees.
- 5
Currency Exchange Options
While ATMs are available, consider exchanging currency at the official airport exchange counters for better rates than some smaller exchange booths outside the terminal.
Cargo Tips & Tricks
- 1
Book in Advance
Air freight capacity fluctuates based on demand and seasonal events. Booking shipments well in advance, particularly during peak seasons (Christmas, Easter, and major Chilean holidays), ensures availability and often secures better rates.
- 2
Utilize Airport’s Dedicated Cargo Terminal
SCL operates a dedicated cargo terminal – the ‘Cargo City’ – streamlining customs procedures, providing secure storage, and facilitating faster handling times compared to general passenger terminals.
- 3
Leverage Incoterms Carefully
Clearly defining Incoterms (International Commercial Terms) with the shipper and consignee minimizes potential disputes and ensures proper responsibility for freight during transit, adhering to Chilean import/export regulations.
- 4
Understand Chilean Customs Regulations
Thoroughly research and comply with Chilean customs regulations regarding hazardous goods, documentation requirements (including phytosanitary certificates for agricultural products), and valuation procedures to avoid delays and penalties.
- 5
Employ Experienced Logistics Partners
Partnering with experienced logistics providers familiar with SCL's operations, Chilean import/export laws, and potential trade barriers can greatly improve efficiency, reduce risks, and ensure seamless cargo delivery.
Tools & Resources
Essential tools, portals, and resources for clients and partners.
Data & Reports
Official statistics, research reports, and data tracking for Arturo Merino Benítez International Airport.
2023 Annual Report
Chile’s largest airport group's comprehensive annual report detailing financial performance, operations, and key achievements for 2023. Includes passenger statistics, cargo volumes, and operational metrics.
SCL - Environmental Performance Report 2023
This report outlines Santiago International Airport's commitment to sustainability, highlighting key environmental performance indicators, reduction initiatives, and progress towards goals related to carbon emissions, waste management, and water conservation.
SCL - Passenger Statistics - January-March 2024
Official statistics on passenger traffic for the first quarter of 2024, broken down by domestic and international arrivals and departures, and segmented by passenger type (e.g., general aviation, cargo).
SCL - Operational Statistics - January-March 2024
Detailed operational data for Santiago International Airport, including aircraft movements, flight delays, and on-time performance metrics for Q1 2024.
SCL - Strategic Plan 2024-2028
The airport's strategic plan outlining its goals, objectives, and key initiatives for the period of 2024-2028, focusing on expansion, customer experience, sustainability, and operational efficiency.
Location & Maps
Find Arturo Merino Benítez International Airport on popular mapping services.
Interactive Map
Map Legend
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Recommendations
Policy Alignment
Engage with national authorities to secure funding for infrastructure and sustainability projects, ensuring regulatory compliance.
Infrastructure Investment
Prioritize modernization of terminals and cargo facilities to address capacity constraints and improve operational resilience.
Sustainability Focus
Accelerate adoption of green technologies and sustainable practices to meet Chile's environmental goals and international standards.
Frequently Asked Questions
Common inquiries about operations and logistics at Arturo Merino Benítez International Airport.
What is the process for baggage claim at SCL?
Baggage claim is located in Terminal B, following signs to the designated carousel for your flight. Collected baggage is automatically sorted and distributed, and you will be notified when your bags are available for collection.
How is cargo handled at SCL?
SCL operates a dedicated cargo terminal for handling freight and express shipments. Cargo operations are managed through a separate system, ensuring efficient and secure transfer of goods through the airport.
What transportation options are available to and from SCL?
Various taxi services, ride-sharing apps, and Santiago Metro lines connect to Arturo Merino Benítez International Airport. Buses also provide direct service to key destinations within the city, offering a convenient and affordable travel option.
For More Info
Third-party resources, government portals, ratings, and more.
