Franjo Tuđman Airport Zagreb
Croatia's busiest airport and primary international gateway, serving as a hub for national and regional air traffic.
Overview of the Airport
Franjo Tuđman Airport Zagreb (ZAG) is located 10 km southeast of Zagreb's city center in Velika Gorica. It is the main hub for Croatia Airlines and the Croatian Air Force, handling the highest passenger and cargo volumes in Croatia.
45.74306, 16.06889
Growth Trend
Passenger traffic increased by 15.9% year-over-year in 2024, marking a record high for the airport.
Employment
2,100
Employees include airline staff, ground handling, security, concessions, and airport administration.
Global Ranking
Market Share of Major Airlines
Capacity Expansion
Recent terminal expansions and apron upgrades have increased annual capacity to over 5 million passengers.
Technological Advancements
Deployment of self-service check-in kiosks and advanced baggage handling systems enhances operational efficiency.
Sustainability Initiatives
Implementation of energy-efficient terminal systems and electric ground vehicles supports airport sustainability goals.
Port Facts
The Franjo Tuđman Airport Zagreb (ZAG) is an international airport serving Zagreb, Croatia, and handles significant air freight operations, including cargo handling and a customs bonded warehouse.
View Port Facts →General Studies
The Franjo Tuđman Airport Zagreb website provides various sustainability reports, environmental reviews, and noise reduction plans, including stakeholder engagement plans and an environmental and social review summary, detailing the airport's efforts to minimize its impact.
View General Studies →Latest News & Updates
Recent developments and updates for Franjo Tuđman Airport Zagreb.
Ryanair Announces New Route to Zagreb From London Gatwick
Ryanair has announced a new route from London Gatwick to Zagreb, aiming to boost tourism and connectivity for the Croatian capital. The route will operate twice a week during the peak summer season.
Zagreb Airport Reports Record Passenger Numbers in March
Zagreb Airport reported a significant increase in passenger numbers for March 2024, marking a record high for the month. This growth is attributed to increased tourist arrivals and business travel.
Zagreb Airport to Introduce New Security Procedures Following Incident
Following a security incident, Zagreb Airport has announced the implementation of new security procedures to enhance passenger safety and operational efficiency. The changes include increased screening measures and revised baggage handling protocols.
Operations Logistics & Timelines
Step-by-step process transit times for passengers and cargo.
For Clients
Passenger process times from arrival to gate.
- Arrival at Parking5-15 mins
- Walk to Terminal5-10 mins
- Security Check20-45 mins
- Immigration (if required)15-30 mins
- Collecting Luggage5-10 mins
- Walk to Gate5-15 mins
For Employees
Cargo handling deadlines and operational procedures.
- General Cargo Cut-off90 minutes pre-departure
- Dangerous Goods Cut-off48 hours pre-departure
- Live Animals Cut-off24 hours pre-departure
- Oversized Cargo Cut-off24 hours pre-departure
- Maximum Load WeightVaries by aircraft - check manifest
- Security ScreeningRequired prior to loading
- Manifest VerificationRequired before loading
- Load PlanningOngoing - Coordinate with operations
Passengers' Tips & Tricks
- 1
Navigating Terminal 1 & 2
Franjo Tuđman Airport (ZAG) is divided into two terminals, 1 and 2. Terminal 1 is primarily for Croatian Airlines and low-cost carriers, while Terminal 2 handles most international flights. Be mindful of signage to ensure you're heading to the correct gate for your departure or arrival.
- 2
Shops and Restaurants
Both terminals offer a selection of shops and restaurants. Terminal 1 has a duty-free shop and several fast-food options. Terminal 2 boasts a wider range of restaurants and cafes, including a Starbucks and a local Croatian eatery. Check the airport map for locations.
- 3
Luggage Drop-Off Services
If you have oversized or fragile luggage, consider using one of the airport's baggage drop-off services. These services can be found at various locations within both terminals. Allow ample time for this service, as queues can occur.
- 4
Free Wi-Fi Access
Franjo Tuđman Airport provides complimentary Wi-Fi access throughout both terminals. Simply connect to ‘ZAG_WiFi’ and follow the instructions to log in. This is a convenient way to stay connected during your transit.
- 5
Transportation Options
Several transportation options are readily available outside the airport. Taxis, airport buses (Line 21 and 22), and car rentals are all easily accessible. Line 21 connects to the city center and Zagreb Airport Hotel, while Line 22 goes to the Zagreb South Train Station. Pre-booking a taxi or car rental is recommended for convenience.
Cargo Tips & Tricks
- 1
Understand Customs Regulations
Croatia, and specifically ZAG, has strict customs regulations for imported and exported goods. Thoroughly research requirements for your cargo's origin and destination to avoid delays and penalties. Ensure all necessary documentation is accurate and complete.
- 2
Consider Airport Location & Logistics
ZAG is located relatively close to Zagreb city center, but transportation to and from the airport can still be affected by traffic. Plan your logistics carefully, factoring in potential delays and utilizing pre-booked ground transportation services for efficient cargo handling.
- 3
Utilize Cargo Handling Services
Leverage the airport's cargo handling services for efficient loading, unloading, and storage. ZAG offers various services, including temperature-controlled storage, which may be necessary depending on your cargo’s requirements. Pre-booking is recommended.
- 4
Check for Airport Restrictions & Operational Updates
The airport occasionally has operational restrictions or temporary closures due to events or maintenance. Check the official ZAG website ([https://www.zagreb-airport.hr/](https://www.zagreb-airport.hr/)) for the latest updates and any potential disruptions before your shipment arrives or departs.
- 5
Secure Freight Insurance
Protect your cargo from potential loss or damage by obtaining comprehensive freight insurance. Ensure the policy covers the full value of your goods and includes adequate coverage for transportation risks and potential delays.
Tools & Resources
Essential tools, portals, and resources for clients and partners.
Data & Reports
Official statistics, research reports, and data tracking for Franjo Tuđman Airport Zagreb.
Zagreb Airport Statistics - 2025
Detailed statistics for passenger traffic, MTOW operations, cargo (t), and other key metrics for Zagreb Airport for the year 2025.
Zagreb Airport - Wikipedia
Wikipedia page providing an overview of Franjo Tuđman Airport, including passenger and cargo statistics, and its naming.
Franjo Tuđman Airport Zagreb - Statistics
A page containing statistics for Franjo Tuđman Airport, covering data from 2012 to 2026.
Reports and publications | Zračna luka Zagreb
Archive of annual reports for Zagreb Airport from 2002 to 2007.
Zagreb Airport Facts & Figures
Latest statistics about Zagreb Airport, including flight data, airlines, and passenger movements.
Location & Maps
Find Franjo Tuđman Airport Zagreb on popular mapping services.
Interactive Map
Map Legend
Loading Google Maps...
Recommendations
Policy Alignment
Continue collaboration with EU aviation authorities to secure funding and align with European regulatory standards.
Infrastructure Investment
Prioritize further terminal and runway enhancements to accommodate projected passenger growth.
Sustainability Focus
Accelerate adoption of renewable energy and green airport practices to meet EU environmental targets.
Frequently Asked Questions
Common inquiries about operations and logistics at Franjo Tuđman Airport Zagreb.
What is the typical passenger process at Franjo Tuđman Airport Zagreb?
Passengers arriving at ZAG typically follow a standard process: baggage claim at carousel number indicated on the flight information display, passport control (if required), and then customs if necessary. Departing passengers check in, go through security screening, and then proceed to the departure lounge. Allow ample time for each stage, especially during peak periods.
How does cargo handling operate at ZAG?
ZAG handles cargo primarily through its dedicated cargo terminal, located adjacent to the passenger terminal. Cargo handlers, including those from BG Handling, manage the loading, unloading, storage, and distribution of freight. The airport offers various cargo services including warehousing, customs brokerage, and dangerous goods handling.
What transport options are available to and from Franjo Tuđman Airport?
Franjo Tuđman Airport is well-connected via road and rail. Numerous bus lines connect the airport to central Zagreb and surrounding towns. Taxi services are readily available. Rail connections exist with Zagreb Main Station, offering frequent services. Car rental agencies are located within the airport.
Does ZAG offer a 'reverse domestic connection' for flights departing from Split to Zagreb and vice versa?
Yes, ZAG uniquely facilitates reverse domestic connections between Split (SPU) and Zagreb. This allows passengers to travel from Split to Zagreb and then immediately continue their journey to a final destination from Zagreb, avoiding the need to transfer flights internationally.
For More Info
Third-party resources, government portals, ratings, and more.
