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    Sultan Hasanuddin International Airport

    Eastern Indonesia’s busiest airport and a major hub connecting domestic and international destinations.

    IATA Code:UPG
    Also known as:Sultan Hasanuddin · Bandar Udara Internasional Sultan Hasanuddin · SHIAM · WAAA · UPG · Makassar Airport · Gowa Airport · Bandar Udara UPG
    Sultan Hasanuddin International Airport logo
    US Airport Illustration
    Watch Tower

    Overview of the Airport

    Sultan Hasanuddin International Airport (UPG) is located about 20 km northeast of Makassar city center, South Sulawesi. It serves as the primary gateway to eastern Indonesia and is a key hub for both domestic and select international flights. The airport also hosts a major Indonesian Air Force base.

    -5.0617, 119.5541

    13.0M
    Passenger Traffic
    90K
    Cargo Throughput

    Growth Trend

    Passenger traffic has rebounded post-pandemic, with a 14% year-over-year increase in 2023.

    Passenger Growth ChartPassenger Growth ChartPassenger Growth ChartPassenger Growth Chart

    Employment

    8,500

    Workers include airline staff, ground handlers, security, concessions, and airport operations personnel.

    Airport Asset

    Global Ranking

    Largest airport in eastern Indonesia and among the top five busiest in the country.
    110K
    Aircraft Movements

    Market Share of Major Airlines

    Capacity Expansion

    A major expansion completed in June 2024 increased terminal capacity to 15.5 million passengers annually and expanded aircraft stands and jet bridges.

    Capacity Expansion

    Technological Advancements

    The airport features modern terminal design, advanced baggage handling, and digital passenger information systems.

    Technological Advancements

    Sustainability Initiatives

    Initiatives include energy-efficient terminal operations, water conservation, and waste reduction programs.

    Sustainability Initiatives

    General Stats

    This page provides statistics on air transport passengers at Sultan Hasanuddin International Airport, including data from Badan Pusat Statistik (BPS).

    View General Stats

    Port Facts

    Fluent Cargo provides information about Hasanuddin International Airport's proximity to the Makassar seaport.

    View Port Facts

    General Studies

    This study evaluates the existing condition of the Sultan Hasanuddin International Airport's environmental sustainability using the RAP-BSHas model.

    View General Studies

    Latest News & Updates

    Recent developments and updates for Sultan Hasanuddin International Airport.

    Container being moved

    Ship cargo through Sultan Hasanuddin International Airport (UPG)

    Get a freight quote for shipments via Sultan Hasanuddin International Airport. Expert cargo handling, warehousing, and transportation solutions.

    Operations Logistics & Timelines

    Step-by-step process transit times for passengers and cargo.

    For Clients

    Passenger process times from arrival to gate.

    • Arrival & Baggage Claim10-20 mins
    • Check-in & Security Screening20-45 mins
    • Immigration & Customs15-30 mins
    • Proceed to Gate5-10 mins
    • Boarding5-15 mins

    For Employees

    Cargo handling deadlines and operational procedures.

    • General Cargo Cut-off60 mins pre-departure
    • Baggage Drop-off30 mins pre-departure
    • Cargo Verification15 mins pre-departure
    • Customs Clearance (Initial)30 mins post-arrival
    • Loading onto AircraftVariable, dependent on aircraft size
    • Security Screening15-30 mins post-loading
    • Final Customs Checks15 mins post-departure

    Passengers' Tips & Tricks

    1. 1

      Arrive Early

      Due to potential delays and limited amenities, especially for economy class travelers, arriving at least 2-3 hours before your scheduled departure is highly recommended.

    2. 2

      Utilize Airport WiFi

      Sultan Hasanuddin Airport offers complimentary WiFi, allowing you to stay connected, work, or entertain yourself during your layover.

    3. 3

      Explore Airport Food Options

      The airport features a variety of eateries and restaurants, offering diverse food choices to suit your preferences.

    4. 4

      Consider Airport Lounges (if accessible)

      Economy class passengers can access the airport lounges, which may offer comfortable seating, showers, and refreshments (fees apply).

    5. 5

      Transportation to Makassar City

      The airport is approximately 20 km from downtown Makassar. Pre-booked airport transfers or taxis are readily available for convenient transportation.

    Cargo Tips & Tricks

    1. 1

      Book in Advance

      Air freight capacity at UPG is highly dynamic and influenced by seasonal demand, particularly for agricultural products. Booking cargo shipments well in advance allows for better scheduling, potentially securing preferred transit times, and mitigating the risk of capacity shortages during peak periods.

    2. 2

      Utilize the Dedicated Cargo Terminal

      Sultan Hasanuddin International Airport possesses a dedicated cargo terminal specifically designed for handling freight. Leverage the efficiencies and specialized services offered within this terminal for faster and more secure cargo processing.

    3. 3

      Optimize for East Indonesia Trade

      UPG serves as a crucial gateway for eastern Indonesia's export activities, primarily focused on commodities like rubber, palm oil, and fisheries. Align your logistics strategies to cater to this regional trade flow.

    4. 4

      Track Shipments with AWB Numbers

      Utilize AWB (Air Waybill) numbers to track your shipments through the cargo tracking services available, such as those offered by Seabay Cargo, ensuring transparency and real-time visibility throughout the transportation process.

    5. 5

      Consider Regional Partnerships

      Establish strong partnerships with local freight forwarders and logistics providers familiar with the UPG environment. These relationships can facilitate smoother customs clearance, efficient handling, and reliable transportation within Makassar and the wider Sulawesi region.

    Tools & Resources

    Essential tools, portals, and resources for clients and partners.

    Data & Reports

    Official statistics, research reports, and data tracking for Sultan Hasanuddin International Airport.

    Location & Maps

    Find Sultan Hasanuddin International Airport on popular mapping services.

    Interactive Map

    Map Legend

    Facility

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    Recommendations

    Policy Alignment

    Engage with national authorities to secure ongoing infrastructure funding and enhance international connectivity.

    Infrastructure Investment

    Prioritize further modernization of airside and landside facilities to support growing passenger and cargo demand.

    Sustainability Focus

    Accelerate adoption of green building standards and renewable energy to meet environmental targets.

    Frequently Asked Questions

    Common inquiries about operations and logistics at Sultan Hasanuddin International Airport.

    How long does passenger processing typically take?

    Passenger processing times at UPG generally range from 30 to 60 minutes, depending on the airline and passenger volume. This includes check-in, security screening, and baggage claim. Peak hours may extend processing times.

    What services are available for cargo/freight handling?

    UPG offers comprehensive cargo handling services, including warehousing, customs clearance, and trucking. The airport supports a variety of cargo operations, from domestic to international shipments. Dedicated cargo terminals are available for efficient handling.

    What transport options are available to the airport?

    Several transportation options connect UPG to Makassar city and surrounding areas. These include taxis, ride-hailing services, and airport shuttle buses operated by authorized providers. Private car rentals are also readily available.

    For More Info

    Third-party resources, government portals, ratings, and more.