Leading North American NVOCC and 3PL providing tech-enabled freight solutions
Echo Global Logistics, Inc. is a major North American non-vessel operating common carrier (NVOCC) and third-party logistics (3PL) provider, founded in 2005 and headquartered in Chicago, Illinois. The company specializes in simplifying transportation management for shippers and carriers across a wide range of industries. Echo leverages advanced proprietary technology to provide real-time visibility, predictive analytics, and seamless integration for its clients’ supply chains. Echo’s NVOCC operations focus on booking cargo space with ocean carriers, managing containerized shipments, and providing end-to-end logistics solutions without owning or operating vessels. The company’s robust service portfolio includes full container load (FCL), less-than-container load (LCL), consolidation, customs brokerage, and multimodal transport options. Echo’s network and expertise allow it to handle complex international shipments and offer tailored solutions for both large enterprises and small-to-medium businesses. With a strong emphasis on technology-driven logistics, Echo offers clients a one-stop platform for transportation management, supported by a dedicated team of logistics professionals. The company’s market position is reinforced by its extensive experience, reliability, and a commitment to operational excellence.
Echo Global Logistics is led by CEO Douglas R. Waggoner, who has been with the company since 2006. The executive team includes President and COO David B. Menzel, CFO Peter M. Rogers, Chief Commercial Officer Sean Burke, Chief Human Resources Officer Paula Frey, and CIO Zach Jecklin. The leadership structure emphasizes a blend of logistics expertise, technology innovation, and operational efficiency, with a focus on client-centric service delivery.
Echo Global Logistics does not own vessels but utilizes a large network of ocean carriers and container providers to secure capacity for its clients. The company’s proprietary technology platform offers real-time shipment tracking, automated quoting, and predictive analytics, enhancing supply chain visibility and efficiency. Echo invests heavily in digital tools and integration capabilities, ensuring seamless communication between shippers, carriers, and internal teams.
Echo operates a broad North American network with international reach, serving clients across the United States, Mexico, and Canada, and facilitating global shipments through partnerships with leading ocean carriers. The company maintains key offices in Chicago, Somerset (NJ), Schaumburg (IL), Mexico City, and Scottsdale (AZ), supporting a diverse range of trade lanes and port connections. Echo’s global logistics solutions enable clients to access major shipping routes and efficiently manage cross-border and overseas freight.
Echo Global Logistics has demonstrated consistent growth since its founding, evolving from a startup to an industry leader in the 3PL and NVOCC sectors. The company’s financial performance is driven by its technology investments, operational scale, and ability to adapt to changing market conditions. Echo’s strong client base and diversified service offerings contribute to its stable market position and ongoing expansion in the logistics industry.
Echo Global Logistics offers a comprehensive suite of NVOCC and 3PL services, including full container load (FCL), less-than-container load (LCL), consolidation, customs brokerage, and multimodal transportation solutions. The company specializes in technology-enabled freight management, providing clients with real-time tracking, automated quoting, and predictive analytics. Echo’s services are tailored to meet the needs of shippers of all sizes, from small businesses to large enterprises, with a focus on reliability, transparency, and operational efficiency. Additional offerings include supply chain consulting, managed transportation, and specialized solutions for complex or high-value cargo.
