Syracuse Hancock International Airport
A small hub international airport serving Central New York with record-breaking passenger growth and strong regional connectivity.
Overview of the Airport
Syracuse Hancock International Airport (SYR) is located in DeWitt, New York, serving the Syracuse metropolitan area and Central New York region. The airport operates as a small hub international facility with eight airline partners providing domestic and limited international service.
43.1112, -76.1063
Growth Trend
Passenger traffic increased by 5% in 2024, reaching a record 3,004,747 travelers despite Southwest Airlines' market exit.
Employment
2,800
Workers across airlines, ground handling services, airport operations, and concessions supporting regional aviation needs.
Global Ranking
Market Share of Major Airlines
Capacity Expansion
Current infrastructure supports over 3 million annual passengers with potential for expansion to accommodate semiconductor industry growth and increased regional demand.
Technological Advancements
Implementation of modern passenger processing systems and enhanced security screening technology improves operational efficiency and traveler experience.
Sustainability Initiatives
Development of energy-efficient terminal operations and sustainable ground transportation options align with regional environmental goals.
General Stats
Comprehensive passenger capacity profiles and geographical insights.
View General Stats→Latest News & Updates
Recent developments and updates for Syracuse Hancock International Airport.
Syracuse Hancock International Airport to reach new heights with 2026 plans
SYRACUSE, N.Y. (WSYR-TV) — The Syracuse Regional Airport Authority is looking ahead to a busy year. On Friday, Feb. 6, airport leaders laid out the achievements made this past year and what’s to come ...
NUAIR and Syracuse Regional Airport Authority Celebrate Federal Selection of Port Authority of New York and New Jersey for Landmark eVTOL Integration Pilot Program (eIPP)
NUAIR and the Syracuse Regional Airport Authority (SRAA) today celebrated the selection of the Port Authority of New York and New Jersey (PANYNJ) as one of eight projects nationwide chosen to ...
Syracuse airport, new neighborhood near I-81 receive boost in federal funding bill
Washington – Syracuse’s airport and the city’s plan to build a new neighborhood when Interstate 81 is torn down received a boost Tuesday when President Donald Trump signed a federal funding bill into ...
Operations Logistics & Timelines
Step-by-step process transit times for passengers and cargo.
For Clients
Passenger process times from arrival to gate.
- Arrival & Baggage Drop-off5-15 mins
- Check-in & Security Screening30-60 mins
- TSA Wait Times23-30 mins
- Baggage Claim10-20 mins
- Gate Arrival & Boarding15-30 mins
For Employees
Cargo handling deadlines and operational procedures.
- General Cargo Cut-off60 mins pre-departure
- Cargo Drop-offAs needed
- X-Ray ScreeningUpon Arrival
- Weight & MeasurementPost-Screening
- Documentation ReviewPost-Weight & Measurement
- StagingPrior to Loading
- LoadingAs per Airline Requirements
Passengers' Tips & Tricks
- 1
Arrive Early
Syracuse Hancock International Airport (SYR) can experience delays, especially during peak travel times. Allow ample time for check-in, security screening, and navigating the terminal, particularly as the airport has two concourses.
- 2
Familiarize Yourself with Terminal Layout
SYR’s terminal has two concourses (North-B and South-A). Review the terminal maps available on the airport website ([https://syrairport.org/](https://syrairport.org/)) or the airport guide ([https://www.airport.guide/ksyr](https://www.airport.guide/ksyr)) to efficiently locate your gate and amenities.
- 3
Utilize Ground Transportation Options
Several ground transportation options are available, including taxi services, ride-sharing apps, and rental car agencies. Pre-booking a rental car can be convenient, especially if you plan to explore Central New York. Airport parking is also available.
- 4
Check for Flight Status Updates Regularly
Monitor your flight’s status through the airport’s website or the airline’s mobile app. Weather conditions in Central New York can sometimes cause delays, and proactive monitoring is recommended.
- 5
Explore Dining and Shopping Options
The SYR terminal offers a variety of dining and shopping choices. Note that some services may close during the evening hours; check for updated hours before your flight.
Cargo Tips & Tricks
- 1
Book in Advance
Air freight capacity at SYR can fluctuate significantly based on seasonal demand and cargo volume. Booking shipments well in advance, especially during peak periods like the holidays or major events, will greatly increase the likelihood of securing space and potentially negotiating favorable rates.
- 2
Utilize MillionAir Syracuse
Leverage the MillionAir Syracuse program offered at SYR for business aviation and FBO customers. This streamlined service can expedite cargo handling and clearance processes, reducing turnaround times and improving operational efficiency.
- 3
Coordinate with Fort Drum Logistics
Given SYR's proximity to Fort Drum, establish strong communication channels with the military’s logistics operations. Anticipating and accommodating military cargo shipments can create a reliable and predictable flow for the airport's freight services.
- 4
Optimize Ground Transportation
Ensure efficient ground transportation options for cargo deliveries and pickups. Coordinating with local car rental services (like Hertz at SYR) and other transportation providers will minimize delays and improve the overall supply chain experience.
- 5
Understand International Cargo Flow
Syracuse Hancock International Airport serves as a critical hub for international cargo, particularly from locations like Bodrum, Turkey. Maintain awareness of global trade patterns and adjust operational strategies accordingly to capitalize on these routes.
Tools & Resources
Essential tools, portals, and resources for clients and partners.
Data & Reports
Official statistics, research reports, and data tracking for Syracuse Hancock International Airport.
Airport Statistics
Monthly activity reports with fiscal year to date information. The SRAA fiscal year runs from July 1 – June 30.
2025 Annual Report
Syracuse Hancock International Airport recorded 2.9 million passengers, 68,656 aircraft movements and 31,460 tons of cargo during 2025; The airport is responsible for an economic impact of USD1.3 billion in Central New York.
Annual Report
Syracuse Regional Airport Authority (SRAA) is proud to present our 2025 Annual Report to the Community!
Annual Reports
Certified Financial Audit Report – Fiscal Year Ending June 30, 2025 Certified Financial Audit Report – Fiscal Year Ending June 30, 2024 Certified Financial Audit Report – Fiscal Year Ending June 30, 2023
2025 SRAA Annual Report
2025 Annual Report presented by the Syracuse Regional Airport Authority (SRAA) for Syracuse Hancock International Airport (SYR).
Location & Maps
Find Syracuse Hancock International Airport on popular mapping services.
Interactive Map
Map Legend
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Recommendations
Policy Alignment
Coordinate with state and federal agencies to secure funding for infrastructure improvements supporting semiconductor industry expansion.
Infrastructure Investment
Prioritize terminal modernization and runway maintenance projects to enhance capacity and operational reliability for growing passenger demand.
Sustainability Focus
Implement green building practices and sustainable aviation fuel programs to meet environmental standards and community expectations.
Frequently Asked Questions
Common inquiries about operations and logistics at Syracuse Hancock International Airport.
What is Syracuse Hancock International Airport's primary role?
Syracuse Hancock International Airport is Central New York’s gateway to the world with nonstop service to 29 destinations.
What types of cargo services are available at SYR?
The airport handles air cargo and express and regular mail, with carriers having ample office space, parking, and loading dock areas.
How early should I arrive before my flight at SYR?
While the exact arrival time isn't specified, the FAQ recommends allowing enough time prior to departure to tender your shipment and allow enough time for recovery once your flight has arrived.
Can I contact a lost and found at SYR?
Yes, there is a lost and found you can contact if you lost something at the airport. It's located in the security office, center terminal, first level of the airport.
For More Info
Third-party resources, government portals, ratings, and more.
